Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,383 Reviews)
Rating breakdown 7,383 reviews
5 Stars
5,751
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
YUM
on March 17, 2026
Posted by: JordanR
[This review was collected as part of a promotion.] The ease of use is 10/10 and the quality of the coffee is too! The fact you can even see the individual layers of all the flavors and fun from the pods is so neat. Will keep using for sure
Written by a customer while visiting Nespresso USA
Customer Rating
5
Where has this been all my life
on March 17, 2026
Posted by: ShailiH
[This review was collected as part of a promotion.] I’ve been converted! For years I thought Nespresso was just a fancy version of the K company which I already own so I didn’t make the switch.
However, once I tried the caramel pod Bianco Doppio I immediately ran to order more. It’s SO GOOD. Gone are the days of being frustrated that my coffee order is too sweet or too milky, or that I need to make a coffee and then add a cheap caramel syrup.
I just have to insert a pod, hit a button and get transported to Italy. I feel like I’ve been living under a rock. Did people know this already?? It’s so good!!
The actual nespresso machine is very nice to look at. Mine is in a coffee cabinet but if it was on the counter this would be more important. The pods are beautiful and once I figure out which flavors I like the best to order I’m going to order a pod organizer because they are so pretty they should be on display. The whole thing feels very luxe and high quality. I actually think the machine and the pod variety pack would make an amazing housewarming gift at this price point.
Like I said, I’ve been converted!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cafe quality coffee in seconds!!
on March 17, 2026
Posted by: JennI
[This review was collected as part of a promotion.] Nespresso is honestly one of the most convenient ways to get quality coffee at home with little to no effort. The machines are compact and perfect for my busy mornings. It’s totally worth it if you want good coffee with zero hassle.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso machine and coffee are elite
on March 17, 2026
Posted by: KasandraM
[This review was collected as part of a promotion.] The Nespresso Virtuoso machine is so sleek and pretty. The coffee is really good. It took 10 minutes to set up and clean before making my coffee. It is kind of loud when cleaning and making coffee. Would’ve been better if there were no noise but with the machine and coffee it’s a great value.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yum
on March 17, 2026
Posted by: ShelleyL
[This review was collected as part of a promotion.] I love this complicated coffee machine. I’ve never met one where i needed to download one app to learn how to use it/control the machine, and download another app to buy the coffee, unless I wanted to use the less user-friendly website to order coffee. Once you get past that, it’s AMAZING and I love the coffee! My favorite so far is the white chocolate strawberry one.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on March 17, 2026
Posted by: KatherineF
[This review was collected as part of a promotion.] I have been really enjoying the Nespresso Vertuo Next. It’s super easy to use and makes consistently great coffee with a thick crema on top that makes it feel like a coffee shop drink at home. The machine heats up quickly and brews in just a minute or two, which is perfect for busy mornings. Its not overly loud and the temperature of the coffee is just right. I also appreciate how simple it is to maintain. The pod system makes cleanup quick and the water tank is easy to refill.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful coffee !
on March 16, 2026
Posted by: JuneH
[This review was collected as part of a promotion.] Love this coffeemaker so much ! Wide range of coffees & tastes. Pictured is Melozio which is decaffeinated. So flavorful even though it’s decaf! So very easy to use & take care of !
Written by a customer while visiting Nespresso USA
Customer Rating
5
Favorite part of my morning
on March 16, 2026
Posted by: HannaR
[This review was collected as part of a promotion.] I have been loving this Nespresso machine. It’s very intuitive to use, and brewing a cup is so fast — I used to have an older model that would take a few minutes to heat up and this does so in under 30 seconds and makes a nice hot cup. I also like how versatile this machine is, especially having the option to make different kinds of beverages like a double espresso, a cup of coffee, or even a carafe. My old machine took the older pods and I could only make espresso, so this is a huge upgrade. When I want a latte, I can just steam some milk and pour it over an espresso shot. The machine itself is super slim and fits nicely into the corner of my kitchen counter, and I think it looks really nice. I’m also pleased with the cost of the pods and the variety of flavors, it’s so much more affordable than going out and buying a cup of coffee every day.
Written by a customer while visiting Nespresso USA