Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,383 Reviews)
Rating breakdown 7,383 reviews
5 Stars
5,751
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
on October 10, 2021
Posted by: jenniferoa0ee
i’m not sure if this is the one i have it does look like it. i might just have the newer version but i just got it and i absolutely love it.. i like to purchase the espresso shots to make my iced coffees. so yummy
Written by a customer while visiting influenster.com
Customer Rating
1
Waste of Money
on October 9, 2021
Posted by: Kathleen
from San Antonio
I purchased this machine as a gift and it only worked 3 times. This coffee maker is not worth the money or aggravation!
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, October 11, 2021
We appreciate your review Kathleen and we are disappointed to learn that your VertuoPlus machine has not met your expectations. We are happy to provide assistance and offer comprehensive troubleshooting support at our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
on October 9, 2021
Posted by: meleaneg
Can’t go wrong with a nespresso! Packed with flavor, nice and hot and my fav, makes the house smell like coffee
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious drinks!
on October 8, 2021
Posted by: Just a mom
from Pittsburgh PA
I love making coffee drinks at home to save money. The crema you get makes every drink an 11, on a scale from 1 to 10. My purchase included the aeroccino, which is the perfect companion to your Nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Yummy coffee
on October 7, 2021
Posted by: Fhend
from Cuyahoga Falls, OH
We bought this a month ago and LOVE the flavor and creaminess of the coffee. The only reason I didn’t give 5 stars is because the coffee is no where near hot enough. After adding my creamer to it, I have to put it in the microwave to warm back up. Wish there was a temperature control….
I would recommend this to a friend!
Response from Nespresso USABy Katy R., Customer Service, October 8, 2021
Thank you for your review, Franca . The temperature of your VertuoLine capsules is controlled by the information programmed into the barcode of each blend. You may, however, pre-heat your mug of choice by running a cleaning cycle with your VertuoPlus machine. Instructions for this can be found on Nespresso.com/help, and you may contact us any time at 800-562-1465 with any additional questions. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features!
on October 7, 2021
Posted by: Lucy
from Los Angeles
Coffee perfect every time. Easy to use! Perfect gift for a coffee lover!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Replaced my Breville with this DeLonghi. Love it!!
on October 7, 2021
Posted by: MarcM
from Boynton Beach, FL
My wife and I were treated to a few cups of Nespresso while visiting our friends and I immediately fell in love. I first bought the much less expensive Breville but thought it was cheaply made so I returned it and bought this DeLonghi, which our friends have. What a perfect machine. It simply works simply, perfectly, and easily and produces perfect cups of coffee each time. If I have any complaint it would be that the coffee doesn’t come out absolutely steaming, piping hot—it’s definitely hot but I wish it was even hotter.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., Customer service, October 8, 2021
Thank you for your review, Marc. The temperature of your VertuoLine capsules is controlled by the information programmed into the barcode of each blend. You may, however, pre-heat your mug of choice by running a cleaning cycle with your XX machine. Instructions for this can be found on Nespresso.com/help, and you may contact us any time at 800-562-1465 with any additional questions. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I should have bought one sooner!
on October 6, 2021
Posted by: Lpf2425
from Houston
I have wanted a Nespresso for 20 years. After a rough year I decided to treat myself, and I should have done it sooner! I love my Vertuo Plus and recommend it to everyone. It makes fantastic coffee and espresso and brews consistently.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA