Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,383 Reviews)
Rating breakdown 7,383 reviews
5 Stars
5,751
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
3
Great Coffee, Machine Leaks
on November 6, 2021
Posted by: DimeCafe
I love Nespresso and have had this machine for a year. It started leaking during the brew though after I had it for only a year. In an 8 oz cup, about an ounce of it leaks all over my table, which has messed up the wood.
Like I said, it's a fantastic cup of coffee. I wish the machine was more durable.
Like I said, it's a fantastic cup of coffee. I wish the machine was more durable.
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, November 8, 2021
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on November 6, 2021
Posted by: Ian
from SF Bay Area
We returned our Vertuo Next for this VertuoPlus, and what an upgrade! The automatic capsule/pod mechanism is a joy to use, and the large water tank is a welcome convenience as well. It’s even quieter to boot! We’ve only had the machine for four months, but we use it several times a day and it still works perfectly. 10/10
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on November 1, 2021
Posted by: Anonymous
The best coffee maker in my life. I'm sure you need one too. Is so simple to make your own coffee and very cheap
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent Buy!
on October 29, 2021
Posted by: Mark
from Baltimore, Maryland
Great product! My team and I have been enjoying each cup of Nespresso! It takes coffee to the next level!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Leaking machine
on October 29, 2021
Posted by: Patrik2033
from Pittsburgh
I have had my Virtuaplus machine for less than 2 weeks and it’s is leaking from the bottom of the machine. Coffee is great. But I am not enjoying the leak.
No, I would not recommend this to a friend.
Response from Nespresso USABy Beth P., Customer Service, October 30, 2021
Hi Patrik2033, we're disappointed to hear you are experiencing a leak. We would recommend calling us at 1-800-562-1465 when you are near your VertuoPlus. We'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely love my Nespresso
on October 28, 2021
Posted by: amye103
Absolutely love my Nespresso machine. I get a perfect cup of coffee every single time. The downside is that the pods are more expensive than brewing a pot of coffee, but it is well worth it to me because the coffee is excellent.
Written by a customer while visiting influenster.com
Customer Rating
5
This is the Nespresso
on October 27, 2021
Posted by: _themoorethemerrier
This is the Nespresso machine I own now. I honestly love it. I've had it for about two years now. The bigger vertuo pods make a lot of coffee with super bold flavor. It's super easy to clean out as well and the fact that it reads the bar code to give you the perfect cup of coffee is amazing.
Written by a customer while visiting influenster.com
Customer Rating
5
Fast and delicious! Holy Grail of coffee machines
on October 22, 2021
Posted by: Laura
from Tampa
My brother in law and I have been on a quest for the best tasting coffee for a long time. We tried all different coffee beans, ground them fresh and used the French press process. We were pretty smug about reaching coffee nirvana with Starbucks Italian Roast ground coarsely, spring water heated to the perfect temp then poured over and left to sit for three minutes. Meanwhile we heated and frothed the milk to add at the end of this lengthy process. Then along came Nespresso! I first tried it at a family gathering. The coffee was DELICIOUS…better than my carefully prepared French press coffee! I bought my own machine and WOW! Less than a minute to fabulous coffee! Plus I no longer had to froth the milk! The coffee is already so frothy when it comes out! The intenso flavor is my favorite. My mornings are so much better without all that effort and the coffee is better!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA