Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,383 Reviews)
Rating breakdown 7,383 reviews
5 Stars
5,751
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
LOVE THIS NESPRESSO MACHINE!
on January 15, 2022
Posted by: hennaa
LOVE THIS NESPRESSO MACHINE! It’s all I use now and would totally recommend to anyone either already experienced with their machines or someone starting out into making coffee at home! Perfect size and machine
Written by a customer while visiting influenster.com
Customer Rating
5
Practically perfect
on January 15, 2022
Posted by: JB
from California
I resisted getting a Nespresso machine for a long time and am now on my second machine! I am a big fan of crema on my coffee and these machines produce the best! I would like to make my own coffee pods but I appreciate more the technology that produces a superb cup every morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Delicious coffee, broke after a year
on January 15, 2022
Posted by: MRS24
Was given to me as a gift, absolutely love it, coffee is delicious, I stopped going to Starbucks, unfortunately it started leaking after a year and only makes half a cup of coffee now plus coffee spills all over the counter when it’s used. Had to stop using it all together. I don’t think this can be troubleshooted. Overall is it worth the coffee, yes, but know it has some fault features with time.
I would recommend this to a friend!
Response from Nespresso USABy Lisa A, Customer Service, January 17, 2022
Thank you for your review. We're dismayed to learn your VertuoPlus machine leaks during the brew cycle. Your machine comes with a 1 year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We’re available 24 hours a day and 7 days a week for your convenience. We recommend calling us at your earliest convenience, so a machine expert can assist you with your VertuoPlus machine. We look forward to speaking with you soon.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely my favorite coffee
on January 14, 2022
Posted by: hbombmom
Absolutely my favorite coffee maker ever!! She is a trooper- 3 times a day for 3 years, love this machine!
Written by a customer while visiting influenster.com
Customer Rating
5
This is my favorite
on January 13, 2022
Posted by: marial90
This is my favorite product I own. I use it every single morning. I love the different variety of pods you can purchase. I also love that you can almost always find a deal on the machine. A good machine and the company has great customer service and a wonderful warranty.
Written by a customer while visiting influenster.com
Customer Rating
5
LOVE LOVE LOVE nespresso!!
on January 13, 2022
Posted by: maddieg58
LOVE LOVE LOVE nespresso!! My roommate has a nespresso and now my sister has one. Great coffee, easy to use and is not a sore in the kitchen. The only complaint would be the higher price of pods.
Written by a customer while visiting influenster.com
Customer Rating
4
Love our Nespresso!! Quality
on January 12, 2022
Posted by: carnichole
Love our Nespresso!! Quality of coffee is amazing. Only downfall is the pods are very pricey for how many you actually receive.
Written by a customer while visiting influenster.com
Customer Rating
4
The convenience of nespresso
on January 12, 2022
Posted by: derrickk
The convenience of nespresso machines is unmatched by almost any other espresso machines, but the flavor is sometimes lacking from a true espresso. The pods are expensive, especially considering that they generally don’t allow aftermarket or alternative brands to work with the machine.
Written by a customer while visiting influenster.com