Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,383 Reviews)
Rating breakdown 7,383 reviews
5 Stars
5,751
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
1
Barely a year :(
on January 23, 2022
Posted by: Lavysh
from Bella Vista AR
This has been a wonderful machine till month 14 hit and it's dead...ugh! Will not run only gets hot and the RED light is all I get to look at. It won't spin to descale, clean or make coffee. I am so frustrated because only 2 people use it and should last for years!
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service , January 24, 2022
Hi Lavysh! Thank you for your review. We are dismayed to learn VertuoPlus has stopped working. However, we are thrilled to see you were able to speak to a Machine Expert and your machine is being sent in for a repair. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Creates the best at
on January 23, 2022
Posted by: itsphoebe
Creates the best at home coffee, however, the frother broke within the first few months. A lot of the components of this machine are dishwasher safe, which I appreciate.
Written by a customer while visiting influenster.com
Customer Rating
4
This product makes a
on January 23, 2022
Posted by: brooekw1
This product makes a good espresso, once you figure out your favorite pods. A lot of them I wasn't fond of, but once I found the once I like the Nespresso life grew on me. The machine makes it quick and gives it a good crema layer. The machine is somewhat large and opens mechanically so it sometimes glitches. Overall its a great machine, but a little pricey for what it is.
Written by a customer while visiting influenster.com
Customer Rating
4
I love this coffee
on January 22, 2022
Posted by: maxtonb
I love this coffee machine. The brew is great quality and each cup tastes like it is gourmet. Great product for the price.
Written by a customer while visiting influenster.com
Customer Rating
5
I AM OBSESSED WITH
on January 22, 2022
Posted by: biancavc
I AM OBSESSED WITH THIS NESPRESSO MACHINE. The machine appearance is sleek and modern, and perfect size to fit on the kitchen counter (not bulky at all). It has various cup sizes and can brew coffee and espresso capsules. The milk frother is also a plus, as it works beautifully and wonderfully in frothing your milk. I enjoy making my lattes for family and friends, as they often call me a barista as I prepare their drinks. I have given this as a gift to a friend as well, and they rave about it as well. This combo is great and I would definitely recommend! #StarbucksWho?
Written by a customer while visiting influenster.com
Customer Rating
5
LOVE IT! Delicious coffee
on January 21, 2022
Posted by: memberc7019
LOVE IT! Delicious coffee everytime At first I didn’t think that frother was necessary, but the frother is it’s amazing- it’s a little expensive but still way less then Starbucks- highly recommend it
Written by a customer while visiting influenster.com
Customer Rating
5
I do not own
on January 21, 2022
Posted by: itsreginaphalange
I do not own one of these bad boys, but my friend has this bundle. I used it while I was housesitting for a week, and I have NEVER experienced coffee this good before. It was AMAZING!! One day I will hopefully buying one, but until then a girl can dream
Written by a customer while visiting influenster.com
Customer Rating
5
I bought this for
on January 21, 2022
Posted by: leeg9
I bought this for my brother for Christmas and he has been talking about how much he loves it non stop. They have a bunch of fun flavors and the quality of the machine and pods are very good.
Written by a customer while visiting influenster.com