Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,383 Reviews)
Rating breakdown 7,383 reviews
5 Stars
5,751
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Great Coffee!!
on March 12, 2022
Posted by: Kim62
from Yakima WA
I have absolutely loved having the Nespresso, I have saved a lot of money by utilizing the Nespresso. I love how quickly it heats up and makes my coffee and I am out the door.
It's quiet so when I leave for work early morning, it doesn't disturb anyone else.
It's quiet so when I leave for work early morning, it doesn't disturb anyone else.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso! The
on March 12, 2022
Posted by: handlingchaoswithcof
Love my Nespresso! The coffee has great taste. It’s simple and quick to get either a cup of espresso or coffee. Nespresso Vertuo Next Coffee and Espresso Machine Bundle
Written by a customer while visiting influenster.com
Customer Rating
4
I like the multitude
on March 10, 2022
Posted by: grriley
I like the multitude of varieties of coffee a Nespresso offers. At first they are all really rich and flavorful. After a while though they just become too much and hard to drink for an every morning cup of Joe. It’s a lavish drink to change up every now and then but don’t trade your Keurig for it.
Written by a customer while visiting influenster.com
Customer Rating
5
Once you try nespresso,
on March 9, 2022
Posted by: krisyc
Once you try nespresso, it is hard to go back! Love my nespresso however the cup holder broke after 6 months of using it, but after a year it still makes great coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
super beautiful machine. to
on March 9, 2022
Posted by: Anonymous
super beautiful machine. to enjoy an exquisite early morning coffee and get to our work to have an exquisite coffee prepared with this machine is spectacular. my family and friends. co-workers love it. for the ease of preparing this exquisite coffee
Written by a customer while visiting influenster.com
Customer Rating
3
A bit disappointed, expected more…
on March 9, 2022
Posted by: JKingram
I like my machine, I appreciate a good cup of Nespresso coffee or too but the machine has its imperfections. Many times the capsule ejects and piles up in the chamber instead of falling into the bin. Now I have been without coffee for 3 days because the machine won’t brew. At first I was adding too much water to each brew, now it just has given up. Won’t even factory reset. For such a pricey machine I expect better functionality after less than 6 months. However, the customer service is amazing! I should be getting a replacement soon. Hopefully no issues.
I would recommend this to a friend!
Response from Nespresso USABy Allison T., Customer Service, March 10, 2022
Thank you for your review. We are happy to see you were able to speak with a machine expert. If you need additional assistance with your replacement VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This coffee machine too
on March 7, 2022
Posted by: kathleend2000
This coffee machine too beyond amazing. Coffee comes out like it’s store made. Great mixed with chocolate syrup or caramel
Written by a customer while visiting influenster.com
Customer Rating
1
Throw your money away
on March 7, 2022
Posted by: Nancybatista
Me and my fiance are coffee lovers especially strong espresso. My elderly mother bought us this as a gift. Little did she know you can not use any coffee brand you wish. And thr pods are impossible to find at the grocery store! You have to special order online EVERY TIME. And they are not cheap at all. A sleeve barely has enough to get through the week for 2 people. Don't waste your money
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, March 10, 2022
Thank you for your review. We are dismayed to learn the VertuoPlus machine has not met your expectations. We recommend running a rinse cycle once a week, to keep the brewing consistent and the coffee tasting as it should. If you ever need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number 1-800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA