Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,383 Reviews)
Rating breakdown 7,383 reviews
5 Stars
5,751
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
4
LOUD but works well
on March 18, 2026
Posted by: KaitieB
[This review was collected as part of a promotion.] The machine was fairly compact. It was easy to set up once I found the qr codes to the videos- the paper instructions were not very helpful. It is VERY LOUD while heating and brewing. It did work quickly and brewed a strong cup of coffee with a nice foam on top.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee!
on March 18, 2026
Posted by: RachelK
[This review was collected as part of a promotion.] Love the color and espresso! Makes great coffee. I have a little trouble with opening and closing the top portion but otherwise it is super easy to use!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Get the voltesso pods
on March 18, 2026
Posted by: RosannaB
[This review was collected as part of a promotion.] This is my third nespresso machine. I love this product so much and I have a fancy espresso machine but still choose to use this for convenience. It’s sleek and tasty
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love my machine
on March 18, 2026
Posted by: CharlotteW
[This review was collected as part of a promotion.] I love my espresso vertuo next. I have the dark grey color. I use it every morning. It to is easy to set up and the size is perfect. It’s is very durable and easy to use. I recommend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and totally worth it!
on March 18, 2026
Posted by: CeliaR
[This review was collected as part of a promotion.] Really love this coffee maker. Its easy to use. Pop in the coffee pod, press the button and done. Easy peasy. No complicated switches or combo buttons. Brews coffee quick, its is a little noisy but its ok. Produces hot steamy brews. The coffee pods are a little expensive but totally worth it. Easy care, daily wipe down keeps it clean.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Unbeatable
on March 18, 2026
Posted by: KS
from Denton, MD
[This review was collected as part of a promotion.] After purchasing this arrived within 2 days and has been amazing!! My first Nespresso lasted years and this one was an upgrade. I am so thrilled with this purchase!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Best tasting quicker brew I’ve ever had
on March 18, 2026
Posted by: MegC
[This review was collected as part of a promotion.] I would start my review by saying that if you are searching for the quality taste you would get from a coffee house or traditional espresso machine— this has what you’re looking for. I will also say there are both pros and cons to this machine. Overall, I have had good experiences with it. I did take one star off for 2 things I did not prefer. Those being the volume of the noise of the machine while brewing and the fact that this Nespresso version seems to be capsule exclusive. Meaning you have to use their coffee capsules. Now, if you have been using quicker type brew machines like me, but they’ve been lacking the superior quality taste you might get from your favorite coffee shop or a traditional espresso machine— then I would say this is worth it. I did not care for the louder noise of the machine while brewing. It makes a noticeable humming noise. If you’re making your beverage in a quiet house early in the morning and trying not to wake others, that may be something to consider. If that’s not a concern of yours, I would say it does make a great tasting beverage. I personally also liked the visual aspect of the nice looking crema on top of the drink. This version does offer a Bluetooth app connection. I did this and made an account. I have been using it, but I don’t see much more benefit to it than the fact that you can keep up with maintenance/machine care/machine updates, which is important. It does have a “recipe” section on the app. Which is a great concept— except it only has 2 pre-selected drink recipes, and I see no way to add more. I know it also brews 6 different sizes of beverages, which is nice. I will have to re-read the instruction manual again to make sure I’m not missing anything, however. Because there may be more features I am missing somehow. Overall, I do enjoy the quality taste of the beverages this makes. It gives me that boost I need. It is also pretty compact on the counter, which is a positive thing I would say. I would definitely recommend this if the taste of your beverages is a current concern of yours. The water tank and the used capsule bin are both detachable/removable and easy to clean also, which I like a lot. I did receive this for free in exchange for my honest review. In no way, shape or form does it alter my opinion.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
4
Looks great & works well.
on March 18, 2026
Posted by: AmyR
[This review was collected as part of a promotion.] The price of nespresso capsules can certainly add up (which is why I marked it down a star), but this product works great. The machine is small & sleek, and the coffee tastes delicious.
Written by a customer while visiting Nespresso USA