Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,383 Reviews)
Rating breakdown 7,383 reviews
5 Stars
5,751
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
4
Makes great tasting brew!!
on March 19, 2026
Posted by: MBR0
Great tasting coffee,the water reservoir kinda awkward to fill.The pods are also kinda expensive as there are no generics out there yet.All in all if you appreciate good tasting latte or coffee this compact machine might be for you
Written by a customer while visiting influenster.com
Customer Rating
5
Obsessed!
on March 19, 2026
Posted by: RachelD
[This review was collected as part of a promotion.] LOVE this machine!! It tastes like something I would purchase from a coffee shop but it’s cheaper and more convenient having it at home. My boyfriend is obsessed and uses it every day. We already put in an order for more nespresso pods!! 10/10 would recommend!!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Cafe Quality Coffee at Home!
on March 19, 2026
Posted by: savW
I love my Nespresso Vertu! It’s quick and easy to make a smooth, high quality cup of coffee. The flavor and crema it produces are noticeably better than most standard machines. It truly feels like a little coffee shop at home. The only down side is the cost of the pods!
Written by a customer while visiting influenster.com
Customer Rating
4
Love this machine!
on March 18, 2026
Posted by: KaitlynS
Love everything about this machine! Only reason for giving 4 stars instead of 5 is because I can’t seem to figure out the frother on the cold setting it just never comes out right!
Written by a customer while visiting influenster.com
Customer Rating
4
One star away from perfection
on March 18, 2026
Posted by: DebbieK
[This review was collected as part of a promotion.] I have to admit that I am thoroughly enjoying this coffee that is for sure! The only reason I had to subtract a star from my review is because it is a little difficult to release the hatch to dispose of the pod.
The other thing that I think could possibly be improved is how loud it is wind brewing mainly whenever I get up super early and I’m trying to make a cup of coffee and not wake up the other people in the house lol !
But let me talk about what I love about this Nespresso ! Can we talk about the color? It is absolutely gorgeous. This is such a well-made product and it definitely feels like luxury lattes every time I brew one!
I am contemplating getting the milk frothing device now too ! because this Nespresso needs a companion !
Overall, this is a great product. I just feel like if those couple of things were changed then it would be perfection !
The other thing that I think could possibly be improved is how loud it is wind brewing mainly whenever I get up super early and I’m trying to make a cup of coffee and not wake up the other people in the house lol !
But let me talk about what I love about this Nespresso ! Can we talk about the color? It is absolutely gorgeous. This is such a well-made product and it definitely feels like luxury lattes every time I brew one!
I am contemplating getting the milk frothing device now too ! because this Nespresso needs a companion !
Overall, this is a great product. I just feel like if those couple of things were changed then it would be perfection !
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice Nespresso machine
on March 18, 2026
Posted by: JustinC
[This review was collected as part of a promotion.] This is my first Nespresso machine, and I'm impressed by it. It's simple to use, stores empty pods, and has an adjustable tray for whichever size cup you use for your coffee or espresso. The machine has a modern design, too.
Written by a customer while visiting Nespresso USA
Customer Rating
5
The perfect starter espresso machine
on March 18, 2026
Posted by: ShaherozeK
Probably the best coffee machine I’ve used. Solid and durable machine that goes quick and makes pretty little noise overall. Assembly was simple and was made of decent materials so no issues occurred. Overall amazing for the value.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect espresso - small space
on March 18, 2026
Posted by: JenniferH
[This review was collected as part of a promotion.] We’re impressed! When we learned a Nespresso Vertuo Next was on its way to our home in exchange for testing, we were stoked! We’re coffee lovers, have a tiny kitchen & gave up our microwave long ago.
Here’s what we love about it:
1) Makes great espresso & coffee. It’s what they’re known for. Other pods can’t compare by miles!
2) It’s compact. When not in use, fits under counter space. Light & easy to pull out to use.
3) It’s efficient. Pop in the pod, lock the lid & press start. You’ll be enjoying your drink in less than 1 minute.
4) It’s cost effective. Machine itself is quite reasonable. Might seem pricy per serving, but how much do you pay at the coffee shop?
5) It’s flexible. Different sized pods & types available. After market protector products allow you to create your own, with mixed effectiveness.
6) If we are wanting an espresso or coffee drink on demand, it’s right there! No need for drip coffee, pour over, etc.
2) It’s compact. When not in use, fits under counter space. Light & easy to pull out to use.
3) It’s efficient. Pop in the pod, lock the lid & press start. You’ll be enjoying your drink in less than 1 minute.
4) It’s cost effective. Machine itself is quite reasonable. Might seem pricy per serving, but how much do you pay at the coffee shop?
5) It’s flexible. Different sized pods & types available. After market protector products allow you to create your own, with mixed effectiveness.
6) If we are wanting an espresso or coffee drink on demand, it’s right there! No need for drip coffee, pour over, etc.
Down sides (reaching)
1) It’s a bit loud
2) Older style pods offer more options for less $
3) Plastic coating under the metal used in pods. That’s not the machine itself, but the manufacturer who produced the machine makes them. Be aware is all.
4) we’re over caffeinated 😆
2) Older style pods offer more options for less $
3) Plastic coating under the metal used in pods. That’s not the machine itself, but the manufacturer who produced the machine makes them. Be aware is all.
4) we’re over caffeinated 😆
(click to see the video)
Written by a customer while visiting Nespresso USA