Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,383 Reviews)
Rating breakdown 7,383 reviews
5 Stars
5,751
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Love At First Sip!
on March 23, 2026
Posted by: CarynL
[This review was collected as part of a promotion.] This truly was love at first sip! Saying I’m madly in love with with my new Nespresso Vertuo Next is an understatement. I had no idea I was missing out on the prefect cup of coffee and espresso that is quick, easy, and tastes absolutely luxurious!
What stands out is the amazing value this sleek machine provides. Brewing cafe quality coffee at home is not only convenient, but also cost-effective compared to coffee shop visits. With an expansive selection of pods, I’ll never get bored and can make a variety of beverages.
The machine itself is incredibly versatile and user-friendly, operating with just a single button and a Bluetooth app to keep track of its health. It heats up in no time and always provides the perfect cup, complete with a beautiful crema that makes it unique! Even with a large capacity water tank, this machine still manages to fit perfectly in tight places.
With endless flavor pods to explore, I can’t recommend the Nespresso Vertuo Next enough to anyone looking to enhance their coffee experience! I know I’m never going back!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes coffee at home so much better
on March 23, 2026
Posted by: PamelaP
[This review was collected as part of a promotion.] I LOVE this Nespresso machine. Once I got it all set up and learned how to use it, it's so easy and makes delicious coffee!! I've had other coffee machines in the past and they make okay coffee. I really enjoy the varieties from light roast to dark roast to flavors and even being able to have different sizes based on what I want at the moment. It's a solid machine but doesn't take up too much space. It allows me to have room for all the capsules and extras that go with coffee. I've been exploring so much more with coffee at home now that I have this machine. Starbucks who?? I have not had to clean it as of yet but the descaling does look complicated. I have the manual with a QR code to scan so I can use that as a guide when I need to. Overall, super happy with this machine.
Written by a customer while visiting Nespresso USA
Customer Rating
2
Noisy
on March 23, 2026
Posted by: JaniceE
[This review was collected as part of a promotion.] First, this is a heavy small appliance. The instruction manual is not clear. I actually had to watch a youtube video to figure out how to use it. This tiny, compact machine is loud. I mean very noisy! I do like that there is a compartment that discards the used pods automatically. It is a very sleek looking appliance.
Response from Nespresso USABy Nespresso USA, Customer Service, March 26, 2026
We're sorry you did not enjoy the Vertuo Next. All Nespresso machines come with at least a one-year warranty. Please give us a call at, 800.562.1465, we'll be happy to help assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small and perfect
on March 23, 2026
Posted by: PerlaG
[This review was collected as part of a promotion.] I love love this espresso it is light weight small so it does not take much of my counter space it was really easy to set up I would recommended for someone that wants something small you can make regular coffee you can make iced coffee cold brews so to me it was perfect on everything the performance to it I would say it was a little in the harder side but for me it was great I will deal with a little complicated to get a really good coffee
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Coffee at Home with Style and Ease
on March 23, 2026
Posted by: AnnaM
[This review was collected as part of a promotion.] Is a stylish and compact coffee machine that fits perfectly in my kitchen. Setup is very easy and quick - I was able to start brewing within minutes. The machine operates quietly, which is great , especially in the morning. Maintenance is simple and convenient , with easy cleaning and descaling. I also like that it doesn’t take up much space , making it ideal for smaller kitchen. In terms of value , it’s definitely worth the price considering the quality of coffee and overall performance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Impressive coffee
on March 23, 2026
Posted by: BethannB
[This review was collected as part of a promotion.] I have been using this machine multiple times daily. Very easy to setup and use. The build is very durable. I was not impressed with the look or the fact that it is quite loud. But it really makes a GREAT cup of coffee. It is my go to machine. Which is impressive because I have multiple machines by different manufacturers and I have been going back to this because the coffee quality and taste is impressive.
Written by a customer while visiting Nespresso USA
Customer Rating
5
More impressive than the older generation coffee m
on March 23, 2026
Posted by: RachelH
[This review was collected as part of a promotion.] We have had a Nespresso Vertuo coffee maker for about 7 or 8 years now that we absolutely love and have used to death. When I received the opportunity to test out a newer machine, I was curious. I love my older machine so much that I couldn’t fathom a newer one being THAT much better. Then I began using this newer machine and I was blown away. It has everything I didn’t know I wanted in a coffee maker! Right off the bat, it functions just like all the other Virtuo machines. The pods are the same and it’s generally very similar. Where this one is different is in the app. It gives you the ability to customize the size of your coffee as well as other settings which is SO helpful depending on what mug you’re using. I also love being able to adjust the cup holder or remove it altogether to perfectly fit my to-go mugs. It also has the ability to be cleaned and descaled which the original machines don’t (as far as I can tell). The final thing I noticed is that the coffee brews hotter than my older machine. This was the ONE issue I have had with our Nespresso from the beginning and it’s no longer an issue with the new machine! We are a loyal Nespresso household and will continue to be. The quality of their machines and coffee and the ease of use is just unmatched.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek, functional coffee machine
on March 23, 2026
Posted by: AmberT
[This review was collected as part of a promotion.] We have loved this nespresso! The design is sleek with the water being held behind the machine. It is easy to add pods and turn the top before pressing the button for brewing. It also has a dispenser for the used pods it dumps them into which is handy. Ultimately we have really enjoyed it for coffee. For espresso, is seems a little weak but that may just be the pods we have tried.
Written by a customer while visiting Nespresso USA