Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,393 Reviews)
Rating breakdown 7,393 reviews
5 Stars
5,759
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
345
86%of customers recommend this product.
(
3,259 out of
3,776)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Great!!
on October 14, 2023
Posted by: NanciiSanz
from Atlanta, GA
[This review was collected as part of a promotion.] I bought my machine a couple weeks ago and it’s working great so far. I was tired of paying for lattes and macchiatos, so I decided to buy my own machine. It makes my espresso in seconds and the best part is that is so easy to use. So far I’m loving it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on October 14, 2023
Posted by: Gary J
from Boston
[This review was collected as part of a promotion.] Nespresso does great coffee
I like rich, dark, full bodied coffee
Coffee that smells as good as it tastes
Nepresso checks all the boxes for me
I like rich, dark, full bodied coffee
Coffee that smells as good as it tastes
Nepresso checks all the boxes for me
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful Machine that produces amazing drinks 😍
on October 14, 2023
Posted by: Markiza
from Denver
[This review was collected as part of a promotion.] I have bought myself one, and now slowly getting all my friends Nespresso machines as gifts!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple and compact
on October 14, 2023
Posted by: Nah
from Texas
[This review was collected as part of a promotion.] Bought it two weeks ago. Everything working as expected. We love the compact size. And simplicity. This is our 2nd Nespresso machine and we have had no issues with either.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not worth it
on October 14, 2023
Posted by: Tina
from Lansdale, PA
Purchase in December, wouldn’t brew about 4 months later, Nespresso replaced it, the replacement is also now experiencing the exact same issues, laser isn’t reading the pods, we’ve kept the machine super clean (to the point where it’s too much work) and have now just requested the Evoluo hoping for better luck. I also have the original and NEVER had issues, we got the Vertuo to brew coffee and espresso but so far, it doesn’t seem worth it. Hate wasting expensive pods on a non-working machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, October 16, 2023
We appreciate your loyalty and honest review. We're always here to help. All machines are covered by at least a one-year warranty, and a lifetime of comprehensive troubleshooting. Please call us directly at 800-562-1465, we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing service
on October 14, 2023
Posted by: Cristad44
from Pennsylvania
[This review was collected as part of a promotion.] Nespresso is honestly the best home coffee I’ve ever had but not only is the coffee great the customer service is as well. Super fast shipping as well!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Product!!
on October 14, 2023
Posted by: Boxer04
from Atlanta, GA
[This review was collected as part of a promotion.] I bought this 2 weeks ago and have been extremely pleased with the quality of the product and the coffee. We previously owned a Vertuo Next but decided to upgrade to this model. Well worth the extra money!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Appliance!
on October 14, 2023
Posted by: Marie
from Pittsburgh PA
I bought this machine around 8 months ago and it has been my favorite kitchen appliance since. I love that it connects to my phone and the app. The coffee is amazing and I use it multiple times a day. I do miss my Dunkin pods but that’s the only downside.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA