Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,393 Reviews)
Rating breakdown 7,393 reviews
5 Stars
5,759
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
345
86%of customers recommend this product.
(
3,259 out of
3,776)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Replacement system
on December 25, 2023
Posted by: Castle Rock
from Colorado
[This review was collected as part of a promotion.] Last machine stopped working. Happy with the next system. Lots of options with pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
No enough time to enjoy it!
on December 23, 2023
Posted by: Nothappy
My wife bought like this that came with the free samples.
A cold morning I tried to brew me a cup and the machine did not work! What a piece of junk!
I placed where it belonged. IN THE TRASH!
My best advice is BUY EXTENDED WARRANTY!
A cold morning I tried to brew me a cup and the machine did not work! What a piece of junk!
I placed where it belonged. IN THE TRASH!
My best advice is BUY EXTENDED WARRANTY!
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, December 27, 2023
Thank you for your review, Luis. Customer satisfaction is our highest priority, and we stand by our brand. Please call 800.562.1465 for additional assistance with troubleshooting, and replacement or repair if needed.
Written by a customer while visiting Nespresso USA
Customer Rating
2
Try a different model
on December 22, 2023
Posted by: Millertime
from Chicago, IL
I bought this model for Christmas ‘22 and it has failed twice in 1 year. Kudos to Nespresso for replacing the machine two times. I am on to the VertuoPlus so hopefully we can see some reliability with this version. The coffee is great just need a machine that doesn’t require customer service. Would not recommend the VertuoNext.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, December 26, 2023
Thank you for your review. We certainly understand your frustration, and will be happy to assist. The Vertuo Next comes with a one-year warranty, and a lifetime of comprehensive troubleshooting. If you have any further issues, please give us a call to speak with a machine expert at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee lovers dream!
on December 22, 2023
Posted by: JayZee
from Lansing, MI
[This review was collected as part of a promotion.] I bought myself the VertuoPlus as a birthday gift to myself. And the money I've saved from not purchasing coffee from other places has more than covered the cost of the machine. All the pods I've tried have been amazing. Winner for me and my husband.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfection!
on December 22, 2023
Posted by: Maritza16
from Chicago, IL
[This review was collected as part of a promotion.] Such a great coffee machine! The taste of the coffee is significantly better than any other machine I’ve tried. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love
on December 22, 2023
Posted by: Ali
from Austin texas
[This review was collected as part of a promotion.] I love my coffee machine !!! Easy at home coffee, no need to go to a coffee shop when you get a perfect brew at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A must in your house
on December 21, 2023
Posted by: smeraldas1
I’m absolutely thrilled with this purchase.
Bought it one year ago and used it everyday. Delicious coffee with different cup/mug size as required. Easy to use and clean. I just love it
Bought it one year ago and used it everyday. Delicious coffee with different cup/mug size as required. Easy to use and clean. I just love it
Written by a customer while visiting influenster.com
Customer Rating
5
perfect size! perfect coffee!
on December 21, 2023
Posted by: jcare13
from Santa Cruz, CA
[This review was collected as part of a promotion.] i recently remodeled a room to include a very tiny efficiency kitchen with minimal counter space. this vertuo next machine fits perfect on the counter and looks beautiful! slim, minimal and delivers a great cup of coffee! definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA