Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,393 Reviews)
Rating breakdown 7,393 reviews
5 Stars
5,759
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
345
86%of customers recommend this product.
(
3,259 out of
3,776)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Great coffeegasm
on May 25, 2024
Posted by: Bri
from Arkansas
[This review was collected as part of a promotion.] Best coffee ever. I will never go back to pot of coffee ever again.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek and Functional!
on May 25, 2024
Posted by: Pammy
from Charlotte NC
[This review was collected as part of a promotion.] I love my Vertuo Next Deluxe machine! It is very sleek so doesn’t take up too much counter space. I use it almost daily for afternoon coffee! The coffee pods taste great! My friends love to come over for coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on May 25, 2024
Posted by: Cat4539
from Orlando, FL
[This review was collected as part of a promotion.] I bought this several weeks ago and love it! It makes the foamiest tastiest coffee. I love the different flavored options..hazelnut is my favorite.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quality machine
on May 25, 2024
Posted by: Aine47
from Peoria, AZ
This is my second Vertuo Plus - ( I gave my original one to my daughter 3 years ago and it’s still alive!). The second was gifted and it’s three years old - still works great. I recommend adhering to the descaling alerts and I also run the “quick clean” cycle every 2 weeks. It’s quick, with a glass measuring cup to catch the very hot water, and I always have a clean machine. The bit of upkeep is very much worth the effort; the coffee is always perfect.
My only negative is not enough to bring the rating down - Nespresso, please let Vertuo Plus make alto size pods.
My only negative is not enough to bring the rating down - Nespresso, please let Vertuo Plus make alto size pods.
I would recommend this to a friend!
Response from Nespresso USABy Aimee C., Customer Service, May 29, 2024
Thank you for your review, Anne. We are delighted to learn you are enjoying your newest VertuoPlus. Performing the cleaning cycle each week is a great way to keep your Nespresso coffee brewing at its best. We have documented your suggestion of making our newest Alto blends compatible with the VertuoPlus and sent it to the appropriate teams for review and consideration. If you need any support or assistance, don’t forget that your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number, 1-800-562-1465.
We’re excited to be a part of your journey through all your favorite blends with Nespresso and look forward to hearing more about your experience becoming a Master Barista in your own home.
We’re excited to be a part of your journey through all your favorite blends with Nespresso and look forward to hearing more about your experience becoming a Master Barista in your own home.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Highly recommended
on May 24, 2024
Posted by: vs
from Miami
[This review was collected as part of a promotion.] Excellent delivery, it was perfectly packaged and exactly like pictured. I am very pleased with the ease of use and quality of coffee brewing. It really helps me kickstart my morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Exactly what I wanted.
on May 24, 2024
Posted by: eguari
from Sarasota, FL
[This review was collected as part of a promotion.] It is like the original one that I bought 8 years ago, but better. It is more fitted in size. The water and pod receiver are narrower and fit on the counter. The color blends in with other appliances. Very pleased. The book that comes with it is very easy to understand. Exactly what I wanted.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great and Reliable
on May 24, 2024
Posted by: emikoftokyo
from New York, New York
Ive had mine for a few years and I had to replace it when I first got it because what we are thinking is that it was dropped before I got it as a gift and it showed. After that ive had it ever since. I think ive had it for about 4/5 years. I know how to clean it and when it clogs when you dont use it for a bit you just rotate the inside above the podholder and boom its fine. I love it. I can use the xl to the single pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on May 23, 2024
Posted by: Haypay
from Washington
[This review was collected as part of a promotion.] I was gifted a vertuo plus machine and I absolutely love it! Coffee genuinely tastes good, it makes the best crema and I love the variety, specifically the double espresso options.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA