Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,393 Reviews)
Rating breakdown 7,393 reviews
5 Stars
5,759
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
345
86%of customers recommend this product.
(
3,259 out of
3,776)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
great features
on June 24, 2024
Posted by: jpromero
from spring texas
[This review was collected as part of a promotion.] i bought a month ago and i love it i would recommend to anyone and for anytime
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Love the coffee.
on June 22, 2024
Posted by: IrishMaiden
from Luck, wi
[This review was collected as part of a promotion.] I bought this because I’ve loved the coffee and wanted the push button option. Only thing I really don’t like it the shape in front. Feels like it’s too rounded and coffee is going to miss the cup.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, July 1, 2024
Thank you for your review. We appreciate your feedback regarding the design of the VertuoPlus machine. Whether positive or negative, customer comments are our most valuable tool in the assessment of the quality of our products and services we provide. We can assure you, your feedback has been passed on to the appropriate teams here. We hope that you continue to enjoy our many delicious Vertuo coffee options, as well as the convenience offered by your machine!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on June 22, 2024
Posted by: Marmie
from Goodyear AZ
Wish the pods were less expensive Great coffee thanks
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on June 22, 2024
Posted by: Sandi24
from Woodland Hills, CA
[This review was collected as part of a promotion.] I love this machine. The coffee is wonderful and I am saving money by not going to buy my coffee on the way to work.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee!!!!
on June 21, 2024
Posted by: BB
from San Augustine, tx
[This review was collected as part of a promotion.] I used at a friends and had to have one for myself. Love the coffee!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Overall good machine, but a lot of maintenance.
on June 20, 2024
Posted by: Jordan
from Chicago, IL
Received this product as a gift 3 years ago and the machine has constantly had issues. I now have to bring the machine in for maintenance or purchase a new machine. I have heard other Nespresso machines do not have as many issues as this one. Would suggest getting a different machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason, Customer Service, June 21, 2024
Hello Jordan. Thank you for your feedback, and we appreciate your honest review. All of our machines come with up to a one-year warranty, and a lifetime of troubleshooting support. Should you need any further assistance, don't hesitate to give us a call at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
4
So far so good after two weeks
on June 19, 2024
Posted by: Steve63
from North Carolina
So far Ive really enjoyed the outstanding coffee. I like that I can make pretty nice lattes with the aerochino . It is NOISY though! holy moley its like a train running thru my kitchen. Another minor annoyance is it doesn't sense low water like my Keurig did. when It runs out of water it brews a partial cup and sounds like its going to explode.
Why doesn't the plus brew the 12 ounce XL cups? I received the machine as a gift and it seems like its one of the higher end machines but it is less capable than the Pop. It doesn't make sense to exclude that capability
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great!
on June 19, 2024
Posted by: wally
from Boston, MA
Best investment in history.. :)Best investment in history.. :)Best investment in history.. :)Best investment in history.. :)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA