Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,393 Reviews)
Rating breakdown 7,393 reviews
5 Stars
5,759
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
345
86%of customers recommend this product.
(
3,259 out of
3,776)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Best coffee out there!
on January 21, 2025
Posted by: DoniJ
I’ve been using nespresso for 5+ years and will never turn back! Every morning I look forward to to my cup of coffee and know if I run out of ‘pods’ I will have a bad day…that can only mean it’s an amazing product. I love the ease and comfort of using this machine. Also I love descaling my machine 3 times a year and it feels brand new!
Written by a customer while visiting influenster.com
Customer Rating
1
Don't Buy This
on January 21, 2025
Posted by: Dulcy
from New Jersey
It's only good when it works. Such a short life span. Started having trouble about 10 months after using it and now I just give up. Its not a cheap machine. It should last longer. Leaked all over my counter from underneath and the trouble shooting number will keep you on the phone over an hour on a video call trying to help but it doesn't. So aggravated! Basically dont buy this!
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee maker ever
on January 20, 2025
Posted by: louie2_798
The Nespresso VertuoPlus Deluxe Bundle is a sleek and versatile coffee and espresso machine designed to deliver café-quality beverages at home. Perfect for coffee lovers seeking convenience without compromising flavor, this bundle combines premium design, advanced brewing technology, and a milk frother for added versatility. Here’s a detailed look at its features and performance. The VertuoPlus Deluxe sports a modern and minimalist design that fits seamlessly into any kitchen. Its compact footprint and adjustable water tank make it easy to integrate into small spaces. The high-gloss finish and sturdy construction exude quality, while the single-button operation simplifies usability. At the heart of the VertuoPlus Deluxe is Nespresso’s Centrifusion technology, which spins the coffee pods at high speed to extract a perfectly balanced cup. The machine uses barcode scanning to adjust brewing parameters like temperature, water volume, and extraction time, ensuring consistent results every time.
Written by a customer while visiting influenster.com
Customer Rating
5
Great tasting coffee
on January 20, 2025
Posted by: telwasaa_7824
This machine has made coffee at home taste great. It’s great quality coffee and espresso and totally wakes me right up. Lots of flavour notes to choose from. Only complain I have is I wish the pods were slightly cheaper, to make it more affordable but still the coffee tastes great for the price. Super easy to use, I’ve recommended to all my family and friends.
Written by a customer while visiting influenster.com
Customer Rating
5
Love this machine
on January 18, 2025
Posted by: Snoozy
from Fargo ND
I bought this a month ago and I'm really enjoying it. Have not been to a coffee shop since buying it. It definitely is saving me money in that aspect. I only wish it made a bigger cup of coffee sometimes but I didn't want to spend the extra money for the machines that do make bigger ones. You can usually get some sort of deal online for the pods, I had a regular run of the milk pot and was wasting a lot of coffee. I love that I can make espresso and I bought a milk frother and some of their syrups. Overall I'm living it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So many benefits to owning this machine!
on January 17, 2025
Posted by: Noey
from San Francisco, CA
[This review was collected as part of a promotion.] The coffee is above and beyond better than any home-brewed coffee I’ve ever had. The velvety quality of each drink makes it feel so much more lux to drink my coffee at home. I love trying new flavors too. I’ve nearly completely stopped buying coffee out!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quiet surprise
on January 16, 2025
Posted by: Gritty
[This review was collected as part of a promotion.] My aging espresso machine needed replacing, so I decided to try VertuoPlus. I’m very happy with the product: Simple and quiet, espresso and coffee. The pods are little expensive.
Overall I’m a fan.
Overall I’m a fan.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Loved it until it stopped working
on January 15, 2025
Posted by: HowSad
from Chula Vista, CA
Loved it until it stopped working. Unfortunately, the issue happened just after the warranty expired. While the vertuo next worked, the coffee it made was amazing, creamy almost. Still, disappointed that it stopped working. Might have been a fluke as Nespresso's machine tech indicated they typically have a longer lifespan.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, January 17, 2025
Thank you for your review. We certainly understand your disappointment and we hope you know that we're always here to help. Please call us at 800-562-1465 where machine experts are available 24/7. We pride ourselves on outstanding customer service, and look forward to finding a satisfactory solution for you.
Written by a customer while visiting Nespresso USA