Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,393 Reviews)
Rating breakdown 7,393 reviews
5 Stars
5,759
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
345
86%of customers recommend this product.
(
3,259 out of
3,776)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Obsessed with This Machine!
on June 18, 2025
Posted by: alisog09_471
Obsessed with This Machine!
I didn’t realize how much I needed this until I got it! The Nespresso VertuoPlus Deluxe makes coffee shop! quality drinks in seconds. Super easy to use and clean. The crema on the coffee? Perfection. And the frother included in the bundle is a total game-changer for lattes at home. Highly recommend if you’re a coffee lover like me!
I didn’t realize how much I needed this until I got it! The Nespresso VertuoPlus Deluxe makes coffee shop! quality drinks in seconds. Super easy to use and clean. The crema on the coffee? Perfection. And the frother included in the bundle is a total game-changer for lattes at home. Highly recommend if you’re a coffee lover like me!
Written by a customer while visiting influenster.com
Customer Rating
5
Love my morning coffee
on June 17, 2025
Posted by: johanab47_1380
Ive been using the Nespresso Vertuo for months now, and I love it. The coffee comes out rich and smooth every time, and love the foam it makes. I also like that it can brew different cup sizes depending on the pod, super convenient for mornings when I need a big cup. Its quick, easy to clean, and looks sleek on the counter. Only downside is the pods are a bit pricey, but honestly, it’s still cheaper than my daily coffee shop run. Totally worth it if you want great coffee without the hassle.
Written by a customer while visiting influenster.com
Customer Rating
5
It tastes so good
on June 16, 2025
Posted by: Abby
from Nuevo,ca
[This review was collected as part of a promotion.] I my machine about a kinth agi and just statte dusing it this week. Im OBSESSED
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Do not last
on June 15, 2025
Posted by: Anna
from Tacoma, WA
Makes good coffee; love the variety of flavored pods. Machines however, have not lasted me longer than two years with gentle use, meaning, I highly doubt each of them made more than 200 cups of coffee. First machine was leaking from underneath almost from the beginning; seconds machine all of a sudden threw a solid red light and started to feel hot to touch on top where the button is. I do still have many pods left, so I don’t have another choice but to purchase same coffee machine, and being hopeful that maybe third time will be a charm and it will last.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Elegant design and flawless coffee with zero effor
on June 15, 2025
Posted by: liudmylan2_3912
The VertuoPlus Deluxe Bundle is hands down the most effortless way to get barista-quality coffee at home. The Centrifusion™ technology really makes a difference — every cup is rich, aromatic, and topped with a beautiful crema. I love the sleek design and the adjustable water tank that fits perfectly in any kitchen. The Aeroccino frother makes silky milk foam in seconds. It’s intuitive, fast, and perfect for anyone who loves variety — from espresso to full-size coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Barista-level coffee at home with zero effort ☕✨
on June 15, 2025
Posted by: liudmylan2_3912
I’ve been using the Nespresso Vertuo Next daily and I’m hooked! It delivers a smooth, rich cup with perfect crema every time. I love how it automatically detects the pod type and adjusts brewing for espresso or coffee — no guesswork needed. The design is sleek and compact, taking up minimal counter space. It’s also super quiet and fast, which is great on busy mornings. Easy to clean, easy to love!
Written by a customer while visiting influenster.com
Customer Rating
5
Creamy and delicious
on June 14, 2025
Posted by: michaelae45_331
LOVE!! Love my Nespresso machine. Use it everyday before work! My favorite is the sweet cream pod. Add a little creamer and it’s amazing hot or cold!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing coffee
on June 14, 2025
Posted by: Yolís
from Houston Texas
[This review was collected as part of a promotion.] I am super happy with my machine. But I did noticed the sit on my machine for the coffee cup moves a lot. I just purchased the machine a month ago go or less
I would recommend this to a friend!
Response from Nespresso USABy Nisha, Customer Service, June 16, 2025
Hi, Yolis. Thank you for your review, we are thrilled to learn you are enjoying your Vertuo Next. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. Your machine is also Bluetooth compatible, and we recommend that you please pair your machine with your smart device to push through any necessary firmware updates, which are essential to ensuring your machine continues to function the way it was designed to. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA