Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,393 Reviews)
Rating breakdown 7,393 reviews
5 Stars
5,759
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
345
86%of customers recommend this product.
(
3,259 out of
3,776)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Just coffee
on December 7, 2025
Posted by: Luv coffee
from Los Angeles
[This review was collected as part of a promotion.] Second machine, 1st broke, there is nothing better than a cup of nespresso, with its rich crema on top. Perfect coffee
Written by a customer while visiting Nespresso USA
Customer Rating
2
Machines dont last!!!
on December 7, 2025
Posted by: Normal Coffee Drinker
from New Jersey
Im on my third machine in about 2.5 years. I just replaced my original one in July of 2025 because it stopped working. And yes, I did descale and clean it like instructed. Now im on my third, and only because it was within 6 months they offered to replace it, but initially they tried to send me a refurbished. I think once this one breaks, im going back to a regular coffee pot. Nespresso has great coffee but crappy machines.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., December 8, 2025
Thank you for your honest review. Customer satisfaction is our top priority. We see your machine was replaced yesterday. Should you run into any issues, please let us know as we are always here to help and happy to arrange an escalated call. We're available 24/7 at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Must have machine
on December 6, 2025
Posted by: AdeelS
This machine is a must have for all coffee lovers. I don’t think I can go back to any other machine after having used this one. It’s super easy to use and bruise the perfect cup of coffee. I love all the different flavoring of the pods. My favorite pods would have to be the double espresso, Cairo pods. Perfect consistency, super delicious coffee and a perfect way to start the day.
Written by a customer while visiting influenster.com
Customer Rating
5
Holiday Flavors are our Favorite
on December 5, 2025
Posted by: CCabrera21
from Riverside, CA
[This review was collected as part of a promotion.] Peppermint during Winter. Yes Please. We love the seasonal changes Nespresso brings.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The light of my life
on December 5, 2025
Posted by: Josh
from Wheeling wv
[This review was collected as part of a promotion.] We started using Nespresso 3 years ago. It has changed our lives. We could never go back to regular coffee. We almost named our first born “Nessy” in honor of our morning hero, our Nespresso machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Product
on December 5, 2025
Posted by: Rose Gold Vertuo Next
from Butler, PA
[This review was collected as part of a promotion.] Great product. Works perfectly, easy to use and has a sleek design.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Morning essential
on December 5, 2025
Posted by: lee_k_6359
This little espresso machine is great. In my experience, all nespresso machines eventually have some problems but this one so far has been pretty good.
Written by a customer while visiting influenster.com
Customer Rating
5
Worth Every Penny—Wish I Bought It Sooner
on December 5, 2025
Posted by: Linds684
from San Jose, CA
[This review was collected as part of a promotion.] This is hands down the best coffee machine I’ve ever owned. I’ve tried Keurig, Shark, and Lavazza, but the Nespresso VertuoPlus Deluxe is on another level. It was incredibly easy to set up, user-friendly, and delivers the most delicious coffee every single time. I highly recommend it to anyone on the fence—after years of debating the upgrade, I only wish I’d made the switch sooner.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA