Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,383 Reviews)
Rating breakdown 7,383 reviews
5 Stars
5,751
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
LOVE
on April 12, 2026
Posted by: CarinaM
[This review was collected as part of a promotion.] I had the original model previously that had so many issues. Had to get it replaced by the company because it leaked and was very noisy. This one is still loud but not nearly as loud as the old one. The lid closes softer as well and so far no other issues!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Coffee tastes great
on April 12, 2026
Posted by: ElizabethFrancesM
[This review was collected as part of a promotion.] I was very happy to receive this to try. I thought ot was a bit hard to navigate things like changing how big of a cup I wanted to make. I think a few more buttons on it would make it a bit easier. The coffee is great I just wish it came with better instructions and an easier to use app. Assembly was very easy otherwise.
Response from Nespresso USABy Nespresso USA, Customer Service, April 13, 2026
We appreciate your feedback, Elizabeth. Please give us a call at, 800.562.1465, we're available 24/7 to assist you. A Machine Expert is available for troubleshooting at your convenience. We look forward to speaking with you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact Design
on April 12, 2026
Posted by: RunnerGirl
from South Dakota
[This review was collected as part of a promotion.] Just bought my second Nespresso and love it. I like the new compact design of this generation of the Vertuo Next.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great espresso
on April 12, 2026
Posted by: SeasonE
[This review was collected as part of a promotion.] I’ve already owned a Nespresso machine before but not this particular model. It’s easy to use and makes a great coffee. It’s just a little louder than my previous Nespresso. Overall a great machine!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee machine
on April 12, 2026
Posted by: Loauy
from New Jersey
[This review was collected as part of a promotion.] Very good useful coffee maker.
I stopped buying coffee since I got this machine
I stopped buying coffee since I got this machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome espresso machine
on April 12, 2026
Posted by: RonaldJ
This machine is awesome and so is the coffee. The pods aren’t the cheapest, but still costs less than buying a cup per day away from home. The roasted hazelnut flavor is great but there are tons to try
Written by a customer while visiting influenster.com
Customer Rating
5
I have espresso at home
on April 12, 2026
Posted by: NicoleT
[This review was collected as part of a promotion.] I love everything about my Nespresso Vertuo! The color is fun and versatile. It’s a very quick brew and I love that the pods are easy to throw away. It’s so convenient to leave on the counter or tuck away when I’m not using it. It’s so easy to fill and refill. I love that it came with recipe ideas and what different beverages are called. The Nespresso makes my life easy and takes away the need to go out for coffee. I have coffee at home.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Choice
on April 12, 2026
Posted by: Tcan13
from Westchester, NY
[This review was collected as part of a promotion.] My last Nespresso next machine died. So I replaced it with this Next Deluxe Chrome and I like it even more.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA