Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,383 Reviews)
Rating breakdown 7,383 reviews
5 Stars
5,751
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Super efficient coffee machine for busing morning
on April 13, 2026
Posted by: QuynhN
[This review was collected as part of a promotion.] The Nespresso Vertuo Next White is a sleek and beginner-friendly coffee machine that is generally easy to maintain. Daily upkeep is simple since the used pods automatically eject into a container, keeping everything clean and organized. Running a cleaning cycle or descaling is straightforward, and the machine even alerts you when maintenance is needed. One small downside is the water tank size, which is a bit limited and requires more frequent refills, especially if you use it often.
In terms of performance, this machine delivers consistently good results. It heats up quickly in about 30 seconds and brews coffee or espresso with just one button, making it perfect for busy mornings. The coffee quality is rich and smooth, with a thick crema that makes it feel like a café-style drink at home. The ability to brew different cup sizes is also a big plus, giving flexibility depending on your mood.
On the features side, the Vertuo Next stands out with its smart brewing technology. It uses barcode-reading capsules to automatically adjust settings for each drink, so there’s no guesswork involved. It also connects to the Nespresso app via Bluetooth to track usage and send maintenance reminders. Despite all these features, the machine remains lightweight and compact at around 8.8 pounds, making it easy to move and ideal for smaller kitchen spaces.
Overall, it’s a convenient and stylish coffee maker that produces great-tasting drinks, but the long-term durability may not be as strong as expected.
In terms of performance, this machine delivers consistently good results. It heats up quickly in about 30 seconds and brews coffee or espresso with just one button, making it perfect for busy mornings. The coffee quality is rich and smooth, with a thick crema that makes it feel like a café-style drink at home. The ability to brew different cup sizes is also a big plus, giving flexibility depending on your mood.
On the features side, the Vertuo Next stands out with its smart brewing technology. It uses barcode-reading capsules to automatically adjust settings for each drink, so there’s no guesswork involved. It also connects to the Nespresso app via Bluetooth to track usage and send maintenance reminders. Despite all these features, the machine remains lightweight and compact at around 8.8 pounds, making it easy to move and ideal for smaller kitchen spaces.
Overall, it’s a convenient and stylish coffee maker that produces great-tasting drinks, but the long-term durability may not be as strong as expected.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Excellent Product
on April 13, 2026
Posted by: ChantelB
[This review was collected as part of a promotion.] It ia super slim and looks amazing on the countertop. It is easy to clean and setup. The coffeee itself is expensive. The product needs to have access to cheaper coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best espresso coffee
on April 13, 2026
Posted by: KaileeC
[This review was collected as part of a promotion.] Amazing machine that makes the perfect espresso coffee every time! I love the design and how the pods automatically collect in the receptacle. Its not too heavy if you want to put it in your cabinet and pull out if needed.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great machine but pods hard to find
on April 13, 2026
Posted by: LynC
[This review was collected as part of a promotion.] I received this item for my honest review. This coffee maker has a lot of versatility to make coffee, espresso, etc. the flavors of the pods that were sent with the machine were quite good. My issue is that I don’t see Nespresso pods in my local stores and that’s a definite negative for me. They can be ordered via the app and other retailers online
Written by a customer while visiting Nespresso USA
Customer Rating
5
Happy with my upgrade!
on April 13, 2026
Posted by: MAV
from Boynton Beach, FL
[This review was collected as part of a promotion.] Amazing upgrade from our previous Vertuo, which we got secondhand 3 years ago. We love the convenience of great coffee for a fraction of what you would pay at a coffee shop, but even more convenient. Love the app connection features and warnings, it is still a very simple app, so I look forward to having more features in the app, like cleaning cycles and more recipes!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on April 13, 2026
Posted by: SabrinaS
[This review was collected as part of a promotion.] I am happy with this coffee maker, it is very interesting looking and unique compared to other coffee makers. I love the changeable size for the cup so it fits larger and smaller cups.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use, delicious coffee
on April 12, 2026
Posted by: CynthiaB
[This review was collected as part of a promotion.] This machine is so easy to set up and use! Setup just took a couple of minutes and then if you want you can change the size/strength of each specific pod from your phone. Brewing a cup is as easy as opening the machine and pressing a button! It brews each pod perfectly! It also disposes of each pod when you open the machine into a bucket which you just empty when it’s full. I love that you can get Nespresso recycle bags to empty it into and just seal when it’s full and put in the mail and they will recycle the empty pods for you! The size range of what this brews is amazing. You can brew everything from a single shot of espresso to a carafe! It isn’t very big and takes up little space. Highly recommend, so delicious and saves so much money if you’re a big espresso/coffee drinker and would normally get coffee elsewhere. So worth it!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best POD machine.
on April 12, 2026
Posted by: DJG
from Ashburn, VA
[This review was collected as part of a promotion.] I chose this model for its ability to brew coffee for two and its smaller footprint. It works well and the coffee is consistently good, especially compared to that produced by a ubiquitous brand. All Nespresso coffee makers are the fastest and easiest way to brew coffee and with their large selection of sizes and flavors there is something for everyone.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA