Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,382 Reviews)
Rating breakdown 7,382 reviews
5 Stars
5,750
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
4
So many options!!
on August 14, 2026
Posted by: ArzinaM
Great coffee machine!! The coffee turns out so creamy and delicious. There’s a water canister in the back that hold quite a bit of liquid. There’s also so many coffee flavors to choose from.
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent Coffee Machine
on August 12, 2026
Posted by: AlanaK
This machine is excellent. So easy to use and set up. Its the most uncomplicated machine to use. Simply fill up the water container, pop in the pod and in less then 5 minutes you have delicious coffee. There are different size pods to indicate the type of drink, whether espresso or regular coffee. The are also so many favors, you can have a new one each day. Cleaning is also simple. The machine takes care of the hassle. I love this coffe maker to make me great coffe and start my mornings off right.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use espresso maker
on August 12, 2026
Posted by: MeganW
Best espresso maker! So simple and easy to use. Just open, put your pod in, and press the button. That easy! Not complicated for busy mornings. I love this creamy white and gold design. Goes perfectly in my kitchen 😍
Written by a customer while visiting influenster.com
Customer Rating
5
Best coffee ever
on August 11, 2026
Posted by: KristinaL
I love this if it on my counter perfectly, in the taste I am not coffee drinker, but I loved loved this coffee reminded me so much of Starbucks. It is strong. It is tasteful. I loved this coffee. It was very easy to use. The only thing is is a bit pricey it’s not something I can afford all the time but if you have the money, this is more than totally worth it. I’m not talking about the coffee machine. I’m talking about the coffee that goes inside the machine that is out of my price budget.
Written by a customer while visiting influenster.com
Customer Rating
5
Great coffee
on August 11, 2026
Posted by: Artie
from Allentown, NJ
[This review was collected as part of a promotion.] We bought this a few weeks ago and are really enjoying it
The aroma of the coffee s intoxicating. My husband’s and my favorite is chocolate.
The aroma of the coffee s intoxicating. My husband’s and my favorite is chocolate.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not the best machine
on August 11, 2026
Posted by: Kitchen
from Miami
[This review was collected as part of a promotion.] Don’t love the machine as it needed to be replaced a couple times
I would recommend this to a friend!
Response from Nespresso USABy Nespresso USA, Customer Service, August 13, 2026
Thank you for your review. We stand behind our brand, therefore sorry to learn you're disappointed with the Vertuo Next. Every machine is covered under both, in and out of warranty replacement, repair, and lifetime troubleshooting service, so if you need any additional assistance, please don't hesitate to contact us at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful!
on August 11, 2026
Posted by: les21
from Clevelanc
[This review was collected as part of a promotion.] I love the different layers that the coffee creates
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works great
on August 10, 2026
Posted by: Dee
from North Carolina
[This review was collected as part of a promotion.] Espresso with the push of a button! This machine is super easy to use and I love all the coffee pod options. I love the modern white look and that it doesn't take up a lot of counter space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA