Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,382 Reviews)
Rating breakdown 7,382 reviews
5 Stars
5,750
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
3
Okay most times not as good as my lay one
on May 3, 2026
Posted by: Melanie
from Atlanta
[This review was collected as part of a promotion.] Makes loud noises and froth is inconsistent not as good as my old vertuo plus
I would recommend this to a friend!
Response from Nespresso USABy Nespresso USA, Customer Service, May 4, 2026
Thank you for your review. We certainly understand your frustration and we're here to help. Please give us a call, we're available 24/7 at 800-562-1465. All Nespresso machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. We look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fabulous!
on May 2, 2026
Posted by: Fabulous
from Tuscaloosa
[This review was collected as part of a promotion.] I love how easy it is to use! AND the foamy top! Very good value
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful Coffee!
on May 2, 2026
Posted by: Sara
from Winston-Salem, NC
[This review was collected as part of a promotion.] I love Nespresso. I have a Vertuo at home and I use it every day. I work in television production, and recently the talent on my show has wanted Nespresso as well so I’ve been ordering the Vertuo machine and sleeves for them too. My entire crew loves it. The coffee is so much better. I recently ordered two more machines and tons of sleeves and we had fun at our last show trying new pods. The only thing I don’t like is how you can’t brew hot water. The Vertuo won’t brew without a pod so I still have to have a tea kettle at our crafty table for those who want tea or hot chocolate.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Barista At Home!!!
on May 1, 2026
Posted by: Ldq1
from Show Low, AZ
[This review was collected as part of a promotion.] I purchased the Nespresso Next machine about one month ago and I couldn’t be happier. I used to hit one of the big chain coffee shops daily, but now, with my new Nespresso machine, I not only save time, and money, but I’m my own barista now. This machine is very simple to operate and makes dozens, if not hundreds of delicious drinks.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on May 1, 2026
Posted by: abyrnes3
from New Albany, Indiana
[This review was collected as part of a promotion.] I received this as a housewarming gift and as a barista of five years, this pulled such a great shot of espresso and made my at home latte’s delicious!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Upgrade from my version 1.0
on April 30, 2026
Posted by: KimM2018
from McLean, Virginia
[This review was collected as part of a promotion.] I bought this to replace my original machine purchased in 2018. I like the new feature that allows you to brew a double espresso from a regular pod, which my original machine did not have. The adjustability of cup sizes is great! I can brew directly into my travel mug or a little espresso cup.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Purchase
on April 30, 2026
Posted by: Sav
from Austin Texas
[This review was collected as part of a promotion.] I bought this for my new apartment and loving being able to make my espresso from home everyday.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and the coffee is delicious
on April 30, 2026
Posted by: KarinaV
I love my Nespresso coffee maker, making my coffees in the mornings in it makes my day easier and above all how rich I feel the taste of each coffee. I can prepare my Frapuccino just by having my pop of iced coffee. Its design is beautiful and super aesthetic with the decoration of my kitchen, it is super light and easy to clean. 100 out of 100 warranty, super recommended and obviously I get your pop in any supermarket.
Written by a customer while visiting influenster.com
