Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,388 Reviews)
Rating breakdown 7,388 reviews
5 Stars
5,755
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
345
86%of customers recommend this product.
(
3,259 out of
3,776)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
4
Good Machine but its reliability is Questionable.
on February 15, 2026
Posted by: TerryV
[This review was collected as part of a promotion.] The Nespresso Vertuo is smooth when it’s on point - fast heat up, rich creama, and simple one button brewing that makes daily coffee easy. The coffee comes out consistent and the pod variety keeps it interesting . I found a few leaks here and there, but nothing major. The pods are pricey and you’re locked into the system, but overall it’s convenient good tasting, and easy to live with.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee maker
on February 15, 2026
Posted by: AlinaM
[This review was collected as part of a promotion.] I love this coffee machine. I enjoy that I can use so many different size pods for all different types of cofeee. It was easy to install and clean and the coffee came out hot tasting great and love the cream. It doesn’t make too much noise and it feel very well made
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious Coffee
on February 15, 2026
Posted by: MarissaR
If you love coffee you need a Nespresso machine! The set up is super easy and connects to your phone! It’s super helpful when cleaning comes around. The design is not too big and fits on the counter perfectly!
Written by a customer while visiting influenster.com
Customer Rating
4
Versatile and Stylish Machine, just needs a tweak
on February 15, 2026
Posted by: MichelleG
[This review was collected as part of a promotion.] The Nespresso Vertuo Next in light gray has a sleek, modern design. It looks great in the kitchen, bar area or office coffee table. I love the variety of drinks you can make, both hot and cold, with the range of pods that they have to offer to purchase. The water reservoir is a decent size and the adjustable cup holder is helpful that it adjusts to prevent splashes with different cup heights.
My only drawback is that while safety instructions were included, there were no clear setup and usage instructions in the box. You have to either go online and or download the app to watch a video tutorial. That may work well for some people, but it could be challenging for those that aren’t tech savvy. Including the setup and usage instructions in the box would be helpful.
Overall, it’s a versatile and stylish machine with lots of drink options.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely love it!
on February 15, 2026
Posted by: JessicaV
[This review was collected as part of a promotion.] This coffee machine has been a game changer for my morning! Super easy to use and setup, makes delicious drinks and easy to clean. It’s fresh m, cute and works beautifully!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Plug and Play for an amazing beverage
on February 15, 2026
Posted by: KathleenD
[This review was collected as part of a promotion.] thank you Influenster and Nespresso for sending out a complimentary Nespresso Vertuo espresso and coffee maker for testing and review purposes.
Setting up the machine is easy. take it out of the box, fill the water reservoir and plug it in. the machine is now ready for use.
I did mess up the first try. I had the lid open but it was in the locked position and I didn't realize it. I put the pod in and it popped out behind where you put it in.
I discovered the feature of where your used pods go. I found it easy to grab it out with a pair of tongs.
I immediately fixed the lock to open, put the pods in, and the second go I had success!!!
I do need frothing practice!
The machine was heavier than I thought it would be, but it's very light weight. I also love how this water resevoir. It looks like a large cup and it's much easier to work with than other styles. It makes a little bit of noise while it's warming up, but not loud. when the coffee is streaming you really only hear the coffee going into the cup. I have to say overall it's a quiet unit.
I'm quite pleased with how the unit performs. it's not noisy.
please note to use the cup drain you definitely want to use a smaller glass. I learned that quickly when I made my first latte.
I was so excited I made my husband a delicious cold latte as a surprise!
I did mess up the first try. I had the lid open but it was in the locked position and I didn't realize it. I put the pod in and it popped out behind where you put it in.
I discovered the feature of where your used pods go. I found it easy to grab it out with a pair of tongs.
I immediately fixed the lock to open, put the pods in, and the second go I had success!!!
I do need frothing practice!
The machine was heavier than I thought it would be, but it's very light weight. I also love how this water resevoir. It looks like a large cup and it's much easier to work with than other styles. It makes a little bit of noise while it's warming up, but not loud. when the coffee is streaming you really only hear the coffee going into the cup. I have to say overall it's a quiet unit.
I'm quite pleased with how the unit performs. it's not noisy.
please note to use the cup drain you definitely want to use a smaller glass. I learned that quickly when I made my first latte.
I was so excited I made my husband a delicious cold latte as a surprise!
Written by a customer while visiting Nespresso USA
Customer Rating
5
100% worth it!
on February 15, 2026
Posted by: JessicaN
[This review was collected as part of a promotion.] We absolutely love this Nespresso machine! My boyfriend especially loves how convenient and easy it is to use; just pop in a pod, press a button, and you have top quality coffee in minutes. It heats up quickly and consistently makes smooth, rich coffee. Assembly was minimal and the quality is great.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pricey but worth it
on February 15, 2026
Posted by: AlyssaG
[This review was collected as part of a promotion.] Ugh.. I really wanted it to be just another cup of coffee, because the pods are a bit expensive. BUT, i cant even fault that because it was soooo good! Strong, foamy, not at all bitter. While it’s true, they are more expensive to use than other styles of coffee maker, they are justified!
It’s still less expensive than a coffee house, and it tastes delicious and fresh. I will be enjoying a hot and delicious cup of coffee every day now.
It’s still less expensive than a coffee house, and it tastes delicious and fresh. I will be enjoying a hot and delicious cup of coffee every day now.
Written by a customer while visiting Nespresso USA