Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,388 Reviews)
Rating breakdown 7,388 reviews
5 Stars
5,755
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
345
86%of customers recommend this product.
(
3,259 out of
3,776)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
3
It’s okay
on February 17, 2026
Posted by: NancyO
[This review was collected as part of a promotion.] The machine itself has a nice sleek look. It’s easy to clean and set up. Very easy to use too. You just pop your pod in, press the top button and you’ve got yourself a good cup of coffee. When you’re ready to make another cup of coffee, you open the top and the old coffee pod gets pushed automatically to the attached waste bin. Very nice feature imo. It is very loud though. I’d be worried to turn it on too early or too late at night when my family is sleeping.
The pods each have a barcode and when you place it into the machine, it reads it and automatically dispenses the required amount of water.
The coffee itself is good. Not good enough to make me want to skip my local coffee shops though. The espresso shots are very light. Even their double espresso shot pod was very light. After adding my frothed milk, I felt like I was drinking sweet warm milk. It’s good but it’s not what I would expect from a great latte. The drip coffee is kind of bitter. I found myself having to add more water/creamer to make it taste better.
Overall, it’s not a bad machine but if you want really great coffee and save money on coffee shops, I’d look at other machines.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
4
A great but very LOUD machine
on February 17, 2026
Posted by: SydneyW
[This review was collected as part of a promotion.] This is my second nespresso and I love the ease of make espresso. HOWEVER, this machine is LOUD. It’s quite a bit louder than my other coffee makers but it’s only about 20-30 seconds of this. It did come extremely dusty in the packaging but it was easy to clean all parts. Descaling can be bought online!
Written by a customer while visiting Nespresso USA
Customer Rating
5
In love
on February 17, 2026
Posted by: WhitneyS
[This review was collected as part of a promotion.] I love this nespresso machine so much. It has really helped me save money not buying coffees everyday at coffee shops. I can make high end fancy coffees at home. It is so easy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Italy in your kitchen 😍
on February 17, 2026
Posted by: AmandaS
[This review was collected as part of a promotion.] This machine is legit! It is heavy and built to last it brews your coffee slowly and to perfection! It was super easy to setup and figure out how to use not too bulky either. One of my most used appliances literally gives you that Italian espresso taste but in the comfort of your home !
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful Machine
on February 17, 2026
Posted by: KaylaF
[This review was collected as part of a promotion.] The nespresso vertuo next machine is fantastic! It produces café quality coffee and espresso at home. The fact that it can make coffee and espresso for cold or hot drinks is a great feature. It heats up the drink very quickly and is very easy to use. Its the perfect small machine, while having the power of a larger machine. The pods are a little expensive, but its definitely worth it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on February 17, 2026
Posted by: LisaD
[This review was collected as part of a promotion.] Wow! What an amazing machine. I love the size and how it fits so nicely on my counter. The pods are so easy to use and make a fantastic cup of coffee/espresso. It’s super quick and comes out piping hot. The machine is so easy to clean too which is a big plus. So excited to have this and even better that I’m saving so much on buying coffee every day!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee maker!
on February 17, 2026
Posted by: JoyH
[This review was collected as part of a promotion.] This is a neat coffee maker , modern sleek look ! I love how after making your coffee and you open the top it removes the pod into a little bin in the side for later removel. Cute setup and easy to clean. Simple one button operated for easy use. Made of great quality materials. Definitely a great look for making great coffee in the office or at home!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Life changed
on February 17, 2026
Posted by: AmberD
[This review was collected as part of a promotion.] I am in love! Gone are the days of at home coffee tasting watery and half the strength! This nespresso machine produces the best at home coffee I’ve ever tasted! I love that the pods have a barcode that make brewing simple! I was unsure if I would like not having a screen with buttons and options but I’ve found that it’s even easier to use since it has such smart capabilities. Sometimes I do find that the water could be warmer but otherwise I think that it’s great value compared to other at home brewers! I will never go back to traditional methods of having my coffee!
Written by a customer while visiting Nespresso USA