Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,382 Reviews)
Rating breakdown 7,382 reviews
5 Stars
5,750
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,258 out of
3,774)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
1
Machine Does Not Last
on June 2, 2026
Posted by: phg
from South Carolina
Machine broke after 2 years of owning. No longer will brew coffee. I literally tried everything. So disappointed.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, June 3, 2026
Hello. We're here to help with your Nespresso machine and ask that you call Nespresso directly, 800.562.1465. A Machine Expert is available 24/7 to troubleshoot over the phone and provide replacement or repair service if needed. We look forward to hearing from you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I’d recommend if your looking for a new coffee machine
on June 2, 2026
Posted by: AlyssaT
[This review was collected as part of a promotion.] Durability is great. The machine is slim and easy to use. The noise is like any other machine that makes a cup of coffee. Packaging is great and recyclable.
Written by a customer while visiting Nespresso USA
Customer Rating
5
But this machine!
on May 31, 2026
Posted by: NicoleD
Where has this been my whole life! Coffee tastes AMAZING! Heats up quickly. Made from quality materials and is a must have for every coffee lover!
Written by a customer while visiting influenster.com
Customer Rating
5
Great taste !
on May 31, 2026
Posted by: SanaR
[This review was collected as part of a promotion.] Good taste for coffee !!! I actually and down to enjoy my cup of coffee! I would highly recommend this to all! It seems professional and I will buy more pods for this machine! It’s durable and low maintenance !
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great way to start your morning
on May 31, 2026
Posted by: TeresaP
[This review was collected as part of a promotion.] I'm so picky about my coffee and this is amazing I love the taste and the function and that it's just one cup so I don't feel like I'm wasting extra since I tend to only drink one cup it comes out so warm and so good. Love it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best drinks ever!
on May 29, 2026
Posted by: RhiannonE
[This review was collected as part of a promotion.] I received This Nespresso from Influenster to review. I really love this machine, everything from the way it looks to the coffee that it makes is a 10 out of 10 for me. I like that it’s not very big as I do not have a ton of counter space the color matches my kitchen perfectly. it looks very nice and sleek. It wasn’t hard to figure out how the machine works the instructions are very easy to follow. The coffee itself is wonderful, I love all of the different options and different types of coffee drinks i can make with this machine. Don’t feel intimidated when you first get the machine everything is so easy to follow and you can be a barista overnight.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Features
on May 29, 2026
Posted by: Coffee101
from Los Angeles, CA
[This review was collected as part of a promotion.] I absolutely love the Nespresso Vertuo Next Premium Black Rose Gold machine. The coffee tastes amazing every single time, rich, smooth, and café-quality right at home. The machine is incredibly easy to use, creates virtually no mess, and the pods brew perfectly with minimal cleanup afterward.
On top of that, the design is sleek, modern, and looks awesome on the countertop. The Black Rose Gold finish gives it a premium, elegant look that really stands out. If you want great-tasting coffee combined with style and convenience, this machine is definitely worth it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The Nespresso Vertuo Next has completely upgraded my morning routine. The heating time is incredibly fast, and the brewing process delivers a rich, smooth cup of coffee with a perfect layer of crema every single time. In terms of noise, it is relatively q
on May 29, 2026
Posted by: CongV
[This review was collected as part of a promotion.] The Nespresso Vertuo Next has completely upgraded my morning routine. The heating time is incredibly fast, and the brewing process delivers a rich, smooth cup of coffee with a perfect layer of crema every single time. In terms of noise, it is relatively quiet compared to other espresso machines I've used. It has a sleek design that looks great on the counter, and so far, the durability has been solid with absolutely no issues of leakage. It's a fantastic, low-maintenance machine for anyone who loves high-quality coffee.
Written by a customer while visiting Nespresso USA