Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,386 Reviews)
Rating breakdown 7,386 reviews
5 Stars
5,753
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
345
86%of customers recommend this product.
(
3,258 out of
3,775)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
I love this so much!
on February 27, 2026
Posted by: AshleyH
[This review was collected as part of a promotion.] This machine brews such strong coffee. My husband and I are enjoying it so much. I love all the different options you have. I love how compact and aesthetic it looks sitting on my kitchen counter. It's sleek, effective, and works fast! It does take some getting use to. One of my favorite gadgets I own now.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso Vertuo
on February 27, 2026
Posted by: YudyP
[This review was collected as part of a promotion.] Looks a little bulky BUT it looks very elegant and has a huge resourvour to store water in for coffee. It is quicker and you do have app control to control the size or amount of coffee selected. Its perfect for making ice coffee, hot coffee, simple coffee all from the pods that nespresso offers. It is loud but somewhat satisfying to watch while brewing your coffee. I would say it worth the extra buck! All in all I enjoy it and is an upgrade from my coffee machine. Cleaning is simple compared to other machines. Setup was easy and I loved the app features. Ergonomics is spot on! Love, Love Love!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Difficult to latch, but great, flavorful espresso.
on February 27, 2026
Posted by: DebraG
[This review was collected as part of a promotion.] I was excited to try the Vertuo version of the Nespresso. I had an original one and loved it. This new model is much more attractive with the two toned color scheme. Right away I noticed it was a bit difficult to open, close and latch. I have mobility issues and it's a bit hard to do. I'm hoping it will loosen the more I use it. This model grabs the empty capsules and drops it in the attached container and stores them until you're ready to recycle them or it fills up. The capsules are more expensive than the original version, and there isn't a large variety of this style. All that being said, it makes a darn cup of espresso.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome coffee machine!
on February 27, 2026
Posted by: JaclynC
[This review was collected as part of a promotion.] All Nespresso machines in my opinion are fantastic, and this is no exception. This actually exceeded my expectations. On the smaller side and compact. Perfect for any countertop. Very cut and dry and user friendly. The water tank is easily accessible and you can pop it off to fill it or just fill it with a cup. You can just pop in a pod and press the on button. Just making a cup of coffee made thee most beautiful crema on top. The coffee looked beautiful and tasted delicious. The temperature was absolutely perfect. Not scolding hot, just after a little blowing, it's the perfect temperature to drink. I really enjoyed everything about this machine!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Still learning
on February 27, 2026
Posted by: CathyH
[This review was collected as part of a promotion.] Nespresso is a new concept for and as a coffee lover I was quite impressed by the bold flavor...had to read the instructions a few times before brewing the coffee...the pod container is nice...the machine makes the normal brewing noise which is fine by me...after brewing six different cups of coffee I can say the Nespresso machine is growing on me...perfect machine for those people whom like strong coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love this thing so much!
on February 27, 2026
Posted by: AveryM
[This review was collected as part of a promotion.] I've tried so many different brands but this Nespresso is the best. It's super cute and aesthetic but it's also nice and small so it stores easily. The pods that came with were delicious - great blends 10/10. Sleek, effective and great tasting coffee! One of my favorite and most reliable gadgets.
Written by a customer while visiting Nespresso USA
Customer Rating
5
So easy toMake
on February 27, 2026
Posted by: Bubbiesandy 6
from Northbrook Illinois
[This review was collected as part of a promotion.] Love this coffee. Drink it every day. Love Hazelnut the best
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine!
on February 27, 2026
Posted by: SabrinaA
[This review was collected as part of a promotion.] I’ve a huge of Nespresso and love this new machine! The dark navy color is beautiful and goes well with my decor. The set up for this machine was very easy and all you have to do is scan the QR code in the manual to link you to a set up video where it shows you how to prepare your machine before its first use. The initial rinse cycle takes about 7 minutes and is very simple. The machine itself is very easy to use and not too loud like other espresso machines. The coffee is nice and warm without being scalding hot.
Written by a customer while visiting Nespresso USA