Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,386 Reviews)
Rating breakdown 7,386 reviews
5 Stars
5,753
4 Stars
872
3 Stars
254
2 Stars
162
1 Star
345
86%of customers recommend this product.
(
3,258 out of
3,775)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
4
Espresso at home
on March 4, 2026
Posted by: NicoleM
[This review was collected as part of a promotion.] I’ve always wanted an espresso maker, but didn’t want to have a huge investment or a fussy machine. This is the perfect starter for me. It was packaged very nicely and is a sleek looking machine. It’s very similar to a Keurig as far as use goes. The top is a little bit stiff to lock and unlock, but it may loosen up over time. Very interesting how the machine senses the size so you really only push one button super easy to use. I also like how it has a trash storage area for the used pods and that the cord is quite short so you don’t have to have a big tangled mess on the counter. My biggest complaint is that it is quite noisy. Which is not ideal, especially first thing in the morning.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely love this machine💖
on March 4, 2026
Posted by: SofiiaC
[This review was collected as part of a promotion.] It’s so easy to use. I literally just pop in the pod, press one button, and my coffee is ready in seconds. No mess, no complicated settings, no waiting forever. I also love how easy it is to clean - which is very important for me. And the best part, the coffee options. They have so many different flavors and sizes on their web site. It just makes my mornings feel easier and little more special 💖💖💖
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best pod coffee I’ve tasted!
on March 4, 2026
Posted by: KevinM
[This review was collected as part of a promotion.] At first I wasn’t sure how to operate the machine. There is a bit of a learning curve if you’ve never had a Nespresso before, especially when learning about the differences between the Vertuo and other coffee makers from the brand. Nevertheless once I started to get the hang of it I will never use another type of pod-based coffee maker besides this. It makes a great cup of coffee consistently every time that tastes amazing. I no longer feel like I have to go to a coffee shop for a quality cup of coffee or settle for a quick cup of low quality coffee at home. I’ve already saved so much money in just a short time by adding this to my kitchen. The design looks great on any counter as well. I went with the white option as it matches my counters and cabinets best, but there are so many nice options to choose from that all would look great in any home. And my favorite feature has to be the pod disposal system built into the machine, which allows you to dispose of old pods conveniently before dumping. It can hold many before needing to be removed and it saves me so much time.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek espresso machine
on March 4, 2026
Posted by: KarynR
[This review was collected as part of a promotion.] Nice espresso machine. Not bulky, beautiful design and works well. I wish they offered more flavors in local stores but the machine itself is great!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!!
on March 4, 2026
Posted by: JessieC
[This review was collected as part of a promotion.] I’m a huge fan of Nespresso, and absolutely love this Vertuo Next in Dark Gray! Such a sleek look! Classic Nespresso quality, easy to use, easy to clean, and that amazing Nespresso rich taste! Love this machine and it’s the perfect size! Also loving the iced and other creative drink options it offers!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice for small kitchen!
on March 4, 2026
Posted by: DiedreM
[This review was collected as part of a promotion.] This is my first Nespresso machine. I was thrilled to receive it and give it a try as I never drink espresso. This vertuo next is a nice size for a small kitchen like mine. The materials seem pretty solid and I love the color in dark grey. After doing the initial rinse through the machine it seems pretty easy to maintain. It is a little loud, but that doesn’t bother me. The only problem I have is that it doesn’t get as hot as other machines so if you add any cream you will need to heat up your cup. Overall it is a good machine so far. Interesting that the machine senses the pod in it to know the amount of water to use.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
4
Tasty but limited
on March 4, 2026
Posted by: BrittanyV
[This review was collected as part of a promotion.] It was dusty and dirty when I unpacked it, but it cleaned really easily. I'm not an espresso officionado so I'm not sure what I'm drinking and what's different with each espresso that I drink, but they are smooth and tasty. One thing that bums me out is the lack of flavor options. Nespresso wants to focus on coffee, so if I wanted to make a tea or hot chocolate for the kids, I have to use my older coffee maker or something else. I would love it if they'd expand, but since this pod is newer, there aren't a lot of other options other than Starbucks or Nespresso.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Happy brewing, friends!
on March 4, 2026
Posted by: JazzminaV
[This review was collected as part of a promotion.] I absolutely love this. The coffee tastes amazing. Almost as if someone made this for me from an espresso machine. This isn't an ordinary quick cup of coffee. You can really taste the espress. There are also so many flavors to choose from. I already ordered the limited edition pistachio flavor! This does not take the usual cup, you must get a specialized pod for this. More companies carry them for Virtuo. This cup of coffee is not for the weak. It has a built in water tank and gives you two inches of foam as a finish for each cup you make. Now, the only caviat is that this beautiful machine is a little on the louder side. But if you can put up with the whirling sound for two minutes, I promise you wont regret it. The fun/cool thing about this is that each pod tells the Virtuo how much water to give the pod you insert. Pro tip: If you double click the button it, the button on top changes into a teal color and you get expert mode (half the amount of water). I would absolutely repurchase! This is absolutely worth every penny!
Written by a customer while visiting Nespresso USA