Customer reviews from frigidaire.com
Frigidaire - 7.2 Cu. Ft. Chest Freezer - White
Average customer rating
4.3
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
99
4 Stars
26
3 Stars
1
2 Stars
3
1 Star
14
90%of customers recommend this product.
(
123 out of
137)
Customer Reviews for Frigidaire - 7.2 Cu. Ft. Chest Freezer - White
Customer Rating
5
Exactly what we wanted!
on September 11, 2017
Posted by: sgreco8
from Sibley, MO, United States
[This review was collected as part of a promotion.] It is the perfect size, keeps things frozen, utilizes the space effectively and we have had no problems since we purchased a few months ago.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
freezer died
on June 26, 2018
Posted by: gumby77
from rochester mn
bought the freezer 2/19/2017 lasted just over a year and died it was in the basement the whole time never in the garage ruined a half beef i had bought very disappointed
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, June 27, 2018
Hey gumby77, I am terribly sorry to hear that you are disappointed with your refrigerator. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Garbage
on December 3, 2018
Posted by: tommy9TT
from canada
freezer only 4 years old all ready useless very disappointed in frigidaire product
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, December 5, 2018
Thank you for taking the time to share your freezer experience, tommy9TT. We would like to gain a little bit more insight to assist you with your concerns. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm EST to discuss further. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
18 months of service and it failed
on February 9, 2019
Posted by: john Sand BAB
from S E Pennsylvania
[This review was collected as part of a promotion.] I bought this unnit 18 months ago and it failed. It can not be repaired
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 12, 2019
Hello John. Thank you for reaching out to us with your concerns. I do understand this has caused a great inconvenience to you. Reviewing your account I do understand a resolution was provided by our customer service team. Should you have any questions or concerns in the future, please contact us directly. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Died after about 18 months
on April 14, 2019
Posted by: Wesley1134
from St. Louis, MO
I bought this as an extra freezer fort he house, and it died after about 18 months. It seems to have an electrical problem, as the compressor shuts off after less than 30 seconds of turning on.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 16, 2019
Hi, Wesley 1134!
Thank you for providing feedback on this freezer. I understand your concern regarding the cooling issues you are experiencing, and we are happy to assist you with a resolution. I have sent you an email continuing our conversation so that we may begin moving forward.
If you require immediate assistance, please feel free to contact us at 800-374-4432 Monday through Friday 8:30am to 8:00pm EST.
Best,
Ashton
Thank you for providing feedback on this freezer. I understand your concern regarding the cooling issues you are experiencing, and we are happy to assist you with a resolution. I have sent you an email continuing our conversation so that we may begin moving forward.
If you require immediate assistance, please feel free to contact us at 800-374-4432 Monday through Friday 8:30am to 8:00pm EST.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
FFFC07M1QW FREEZER
on February 9, 2020
Posted by: charles KAY
SHOULD BE ABLE TO GET PARTS FOR MORE THAN 4 YEARS I WORK ON APPLIANCES AND AFTER THIS I WOULD NOT RECOMMEND FRIGIDAIRE ANYMORE
Response from frigidaire.comBy Online Outreach Specialist, February 11, 2020
Hey, charles KAY! Thank you for taking the time to share your feedback with us.
We understand that you're unable to purchase additional parts for your freezer. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs. Kindly, Courtney
We understand that you're unable to purchase additional parts for your freezer. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
horrible
on April 26, 2020
Posted by: MatthewH395
Only got 2 years use out of this. Hard to find parts. I was just gonna guess what part was bad and try to replace it. After reading the reviews Im not sure I even want to try and repair it. No more power to the unit no light indicator at the thermostat. May just toss it now and get a new one.
Response from frigidaire.comBy Online Outreach Specialist, April 30, 2020
Oh no, MatthewH395! We're sorry to hear that this has happened.
Please take a moment to chat with us or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Please take a moment to chat with us or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com