Customer reviews from frigidaire.com
Frigidaire - 5.0 Cu. Ft. Chest Freezer - White
Average customer rating
4.7
(503 Reviews)
Rating breakdown 503 reviews
5 Stars
403
4 Stars
78
3 Stars
5
2 Stars
6
1 Star
11
95%of customers recommend this product.
(
172 out of
181)
Customer Reviews for Frigidaire - 5.0 Cu. Ft. Chest Freezer - White
Customer Rating
1
Great freezer, but the online registration was a bear for USA
on October 2, 2020
Posted by: tmkbeach
[This review was collected as part of a promotion.] The online registration defaults to Canada and won’t allow you to enter a US screen. I didn’t even realize it was the Canadian registration until it rejected my US Zip Code and required a Province.
Called Customer Service (1-800) and after navigating 7 paths it said it could not talk any calls at this time referred me back to the online features and hung up.
So, finally I set up an account via their website and once I entered in my US address and verified the set up by email the online registration via my phone defaulted to USA.
I guess this what happens when a US company sells out to a foreign entity.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, October 16, 2020
Hello, Tmkbeach. I am so sorry to hear about the troubles you’ve had with the registration! This is definitely not the experience we would want you to have. Make sure to visit www.Frigidaire.com for the US site instead of www.Frigidaire.ca for the Canada site. On our website, you can also reach us via Live Chat if you are having a hard time reaching us on the phone at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. Let us know if you every have any questions or if you need assistance. We’ll be happy to help! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
4
Simple, works well, good size for extra space
on November 8, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I thought this freezer to go in my garage so I did not have to have such a large refrigerator in my small kitchen.
It is fulfilling the reason I bought it I'm glad I got it. I like the size, it's not so big that I'm going to forget what's inside and leave something in there forever.
It is fulfilling the reason I bought it I'm glad I got it. I like the size, it's not so big that I'm going to forget what's inside and leave something in there forever.
Written by a customer while visiting frigidaire.com
Customer Rating
5
cold
on November 8, 2020
Posted by: az2010
[This review was collected as part of a promotion.] Bought the first freezer I could fine. Easy to pack with food
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on November 9, 2020
Posted by: jerrypoppins
[This review was collected as part of a promotion.] I bought this freezer 2 weeks ago when my refrigerator failed to cool properly. It is doing a great job keeping our food frozen
Written by a customer while visiting frigidaire.com
Customer Rating
1
Returned/Defective
on November 9, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] We may have purchased a defective freezer. It would only get cold, but not freeze. Returned to the store and purchased a different model (same brand).
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, November 11, 2020
Hello, Michele!
Thank you for your feedback. It's great to hear that the freezer was exchanged, and we are sorry to hear of the issues with the freezer not freezing the food. We thank you for giving Frigidaire another try! Should you need assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Thank you for your feedback. It's great to hear that the freezer was exchanged, and we are sorry to hear of the issues with the freezer not freezing the food. We thank you for giving Frigidaire another try! Should you need assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
quiet, more space than I thought
on November 9, 2020
Posted by: Jackie14
[This review was collected as part of a promotion.] I got a month ago and have been surprised by how quiet it is. I wish there was another basket to divide the space, but am happy with how much room there is. Going into another pandemic winter feeling good about being able to stock up and keep my grocery trips to a minimum.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice freezer
on November 10, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] We bought the freezer a couple of months ago and has worked great. We like the exterior indicator that the freezer is running.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfectly met our needs!
on November 12, 2020
Posted by: mindily
[This review was collected as part of a promotion.] We bought this freezer about 6 weeks ago. It has the perfect about of storage for the needs of my husband and I. The small basket and shelf allow for food items to be organized, neat and tidy. I am so pleased with this investment!
Written by a customer while visiting frigidaire.com