Customer Reviews for Flash Furniture - HERCULES Series 21''W Stacking Church Chair Dot Fabric - Gold Vein Frame - Brown
Customer Rating
5
Comfortable
on March 9, 2024
Posted by: Tashi
from Illinois
Were in my church I needed some for home I love them
I would recommend this to a friend!
Response from bizchair.comBy Customer Care (TJ), March 12, 2024
Thank you for the glowing 5-star review, Tashi! We're delighted to hear that you love our products. If you ever need more for your home or have any questions, don't hesitate to reach out. We're here to help!
An excellent lightweight, durable chair we are using for our dining room and extra seating in the living room. The chair came fully assembled, except for the backs. Unfortunately, there were no guide holes drilled in the back of the chair backs to match the holes drilled in the frame. They did match up nicely once assembled.
I would recommend this to a friend!
Response from bizchair.comBy Customer Care (TJ), March 1, 2024
Thank you for your feedback! We appreciate your business. If there's anything more we can assist you with, please don't hesitate to let us know.
Our church bought these chairs about 12 years ago. The old chairs show the gold vein. The new chairs have a vein, but just look black on the legs and metal parts. No gold shows on the metal. The chair seats and backs are a lighter brown. Overall, they match fairly well. Apparently the product has changed some over the years.
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, April 25, 2023
Hey Dot, thanks for the insight and recommendation. Yes, 12 years is quite a while and we are happy that we were able to match your previous purchase so well. In life--and in business--every little detail is important. Please allow us to interact with you to address all of your concerns by reaching out to us at customerfeedback@theubiquegroup.com. Have a great day! Customer Care (TJ)
No hardware to attach the backs in an order for four chairs. Apparently, this is still an issue from years ago. Leaving one star review this no hardware problem has been going on for multiple years.
No, I would not recommend this to a friend.
Response from bizchair.comBy TJ, Customer Care, September 26, 2022
Good day and thank you for providing your feedback and letting us know about this issue. I would love the opportunity to investigate this for you. We set a high standard for ourselves and are truly sorry to hear that standard was not met. If something did not go as expected with our sales/service/or products, we want to hear about it directly from you. Please allow us the opportunity to make things right by contacting us at customerfeedback@belnick.com so we may work with you to resolve this situation. Your happiness is our number one priority. Customer Care (TJ)
We purchased the chair a few weeks ago and have been using it almost constantly ever since. It is extremely comfortable, especially for large individuals. Very solid with good padding. We are quite pleased with this purchase.
I bought a couple of the Hercules series chairs, gray in color. They were super easy to assemble, the color and material was perfect, and they are super comfortable.