Customer Reviews for BISSELL - Cleanview XR 200W Cordless Stick Vacuum - Black with Silver Accents
Customer Rating
3
Missing parts
on June 8, 2024
Posted by: Corey
from Cabot, AR
[This review was collected as part of a promotion.] Recently bought this vacuum but the wall mount and accessory mount that was shown with display isn't in the packaging. The accessory mount was the main reason I got this product over other options
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, June 14, 2024
Hi Corey. Our Consumer Care team would be happy to assist you at support.bissell.com!
[This review was collected as part of a promotion.] I purchased this vacuum in April and just started to use it. I love the light weight of it but not happy with how long the battery lasts. The problem is it will display 2 lights on for battery power but the vacuum keeps turning off. And I'm using it with a fully charged battery.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, June 3, 2024
Hi Dolores. Your machine has a warranty with BISSELL and we're happy to troubleshoot this issue with you. Please reach out to our Consumer Care team at support.bissell.com so we can help!
[This review was collected as part of a promotion.] This is the little vacuum that could.. do everything I needed! The battery lasts a long time and charges pretty fast. The accessories are perfect for everything I need and the main roller is amazing! It is able to maneuver so flat that I can do under the beds so easily! I loved the light on it so i can see all the dust and that it sucked it all up, usually on just one roll. It's lightweight and you don't have to hold down on the button for power! I love the different attachments too. It's all so convenient for the whole house or quick clean ups.
[This review was collected as part of a promotion.] Have only had a few months and it had not suction and get super hot after just a few minutes of running, I've taken it all apart cleaned. It is no stucktion in it. It's just not working.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, May 8, 2024
Hi Mandy. Sorry you're having suction trouble, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.
[This review was collected as part of a promotion.] Went to the store and purchased this product 2 times and there was no wall mount in either box. I was a bit disappointed. Hard to find a space for it. Works great otherwise.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, May 8, 2024
The wall mount is included with the model sold on bissell.com. If we can help, please reach out to us direct at support.bissell.com.
[This review was collected as part of a promotion.] I love this vacuum! So nice not having a cord to deal with. Love that it's light weight, love that there is no bag to replace, love the attachments, love the way it swivels to get around and into corners and love that goes under furniture. It is perfect for my small, 1500 sq. ft. apartment. Works well on my tile and carpet.
[This review was collected as part of a promotion.] I'm going to keep this as short, sweet and to the point as possible. I expected more from something claiming to have more suction power than Shark... Simply not the case... No suction power what so ever it takes multiple passes to get ALMOST everything picked up... Something the size of a cheerio can clog this thing up and finally THE BATTERY.... The absolute WORST!! Claims to last up to 45 mins but in reality only lasts about 10ish minutes before it's gotta charge again... I can never complete a room before having to charge it again... As a single mom this was a blow, it wasn't cheap and I really needed something that was going to work... Unfortunately was not the case.... Hopefully my warning can prevent the same from happening to someone else.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 24, 2024
Sorry you're not happy with your stick vacuum, Marie! Please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.
[This review was collected as part of a promotion.] I had the vaccum alittle over 3 months and roller brush quit working!!
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 19, 2024
Your vacuum has a warranty with BISSELL and we're happy to troubleshoot this issue with you. Please reach out to our Consumer Care team at support.bissell.com so we can get you back to cleaning.