Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great TV
on July 20, 2026
Posted by: Cilla
from Texas
[This review was collected as part of a promotion.] Great TV, very happy with it! Particularly like the picture quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Tv is smart .
on July 20, 2026
Posted by: Wole
from Houston Texas
[This review was collected as part of a promotion.] Smart Issues with Samsung tv kept popping up. Unable to use the smart features until I disabled samsung tv.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV - needs more user defined custumization
on July 20, 2026
Posted by: AlanW
from Doylestown, PA
[This review was collected as part of a promotion.] I have owned more than one generation of the TV - I live the TV and would keep purchasing them - however the earlier interfaces treated this more like a TV - the interface now is more like an art gallery. I’m glad it’s feature rich but would prefer having a start screen more defined by the user - let me select what is does when I login - let me hide what I want - I do t need to turn on a tv and be blinded by apps or an art gallery when I just want it to start on a tv channel or tv app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worse tv I ever purchased!
on July 20, 2026
Posted by: None ya
from Willow Grove, Pa
[This review was collected as part of a promotion.] I purchased the TV a few months ago. It was easy to set up. The problem began once the TV was connected. The TV goes directly to Samsung smart tv channeling which I am not interested in. I wasn't aware when I purchased the TV by the salesman or literature included that this would happen. I have no children therefore I have absolutely no need for those channels. I have enjoyed Samsung products in the past. This one was a complete disappointment.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV
on July 20, 2026
Posted by: Jcblue
from Corpus Christi TX
[This review was collected as part of a promotion.] Pretty much everything about the TV is excellent the clarity the brightness the responsiveness of the controls the Hertz. The only thing that I have negative is every so often and randomly just disconnects from the internet
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Voice controlAnd clear and bright screen’
on July 20, 2026
Posted by: Oobacooba
[This review was collected as part of a promotion.] I like the voice control and let me know what the television is doing I love the brightness of the TV and the clear screen 65 inch is so beautifully in the living room on my TV stand I really really truly love my Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No digital audio out only HDMI audio
on July 20, 2026
Posted by: Daniel
[This review was collected as part of a promotion.] There is no digital fiber audio out on the TV to power my surround sound. I hate this TV.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Tv has everything you need!
on July 20, 2026
Posted by: Jahridan145
from St. John USVI
[This review was collected as part of a promotion.] This TV has everything you need for a great viewing experience. The picture quality is excellent, and it’s easy to use with all the features you could want. I would definitely recommend it to anyone looking for a reliable TV.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US