Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5 out of 5
4.5
(2,898 Reviews)
Open Ratings Snapshot
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product. 
(
1,324 out of 1,475
)
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Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
3 out of 5
3
Just OK
on August 5, 2026
Posted by: CeeDubya
[This review was collected as part of a promotion.] Remote is iffy, skips when trying to select, HDR on/off capability is terrible, makes it difficult to see pictures (really dark) on some streaming platforms I.e. Netflix, Peacock etc, wish I had voice commands, otherwise it's just a TV.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on August 5, 2026
Posted by: Wilgs
from Scappoose
[This review was collected as part of a promotion.] I like my tv, I can play my games better now. And it easy to use my phone as a controller and can turn it on and off without having the same WiFi connection I like it the features and the kids channel for my kids
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Features are good
on August 5, 2026
Posted by: Nana
[This review was collected as part of a promotion.] Going between internet/WIFI and HDMD is sometimes difficult. Sometimes when I pause on TV mode, it totally messes up/freezes 🤷‍♀️. I have to totally unplug the tv and Direct TV mode to get it back.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great TV, 1 big issue
on August 5, 2026
Posted by: Nova Bob
[This review was collected as part of a promotion.] Love the picture quality, sound if fine, although I use a sound bar. 1 major issue… over the last 6 months, it is mysteriously turning on by itself at all sorts of weird hours. Happened 6 times now. Have no ides why, tried everything.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
not having certain component's for CTR speaker.
on August 5, 2026
Posted by: Pete
from Tampa
[This review was collected as part of a promotion.] Not being able to hook up my center speaker. Hearing difficulty.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to set up and maintain Al of the features
on August 5, 2026
Posted by: Jimmy
[This review was collected as part of a promotion.] This TV is great beautiful fantastic. Everyone should have a Samsung TV
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Highly recommend this model.
on August 5, 2026
Posted by: Chef T Bone
[This review was collected as part of a promotion.] Great picture with vivid colors, great sound and super easy setup.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Poor Responsiveness
on August 5, 2026
Posted by: Patrick
from Boston, MA
[This review was collected as part of a promotion.] I feel very mixed on my Samsung TV. The picture quality is decent, however the responsiveness is really poor. Inputs have a drastic delay when navigating menus. There are also too many ads and suggestions forced into the home screen. It makes it very difficult to find the shows and movies I want to watch.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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