Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great TV
on August 5, 2026
Posted by: Ms Frugal
from Marinette
[This review was collected as part of a promotion.] I'm really liking my Samsung TV. It's screen is larger, the picture is clearer, and it has great sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung TV
on August 5, 2026
Posted by: Sony
[This review was collected as part of a promotion.] This is an amazing tv product from Samsung, picture is so clear and sound is amazing, I love Samsung now I need a Samsung speaker to make it perfect!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on August 5, 2026
Posted by: Raee
from Little Elm, texas
[This review was collected as part of a promotion.] I love the tv size the most . It has good volume and visuals. The only downside is you have to point it to the middle for good responsiveness
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice
on August 5, 2026
Posted by: Mariette
[This review was collected as part of a promotion.] The TV itself is beautiful. Very clear and bright. But the description for me is false. It says it has Built In Alexa but actually you have to buy a Firestick or an Echo to access Alexa. So very misleading. The remote is poor. No guide was included to tell you what all these buttons do. Some are self explanatory but some is a guessing game. Actually I hate this little remote. Hard to figure out all the functionality of the TV itself as of course no guide included. I know you can look online but for me so much better to have a copy in your hands. Am not in a position to spend more money so no Alexa for me. So what is built in Alexa?
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect picture
on August 5, 2026
Posted by: 2peez2
from Nebraska
[This review was collected as part of a promotion.] Excellent product. The picture was clear. Easy controls!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on August 5, 2026
Posted by: Tasha
from Kentucky
[This review was collected as part of a promotion.] The television offers a bright display with excellent contrast. Its responsiveness is commendable, and the sound quality is superb.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wanting better sound
on August 5, 2026
Posted by: NMHiker
[This review was collected as part of a promotion.] I like all the features, the brightness, contrast, responsiveness, but the thing I struggle with is the sound. I am hearing impaired and I wish this TV had better sound, particularly the spoken sound, it's almost impossible to hear that on this TV. I use closed captions so I can see what I'm missing. I used a sound bar for a while but it didn't help
Written by a customer while visiting Samsung US
Customer Rating
4
Good picture-terrible speakers
on August 5, 2026
Posted by: LegalAsstinNC
from New Bern, NC
[This review was collected as part of a promotion.] The quality of the picture is good but the speakers are terrible. I have to turn the volume at least to a 25 to 30 on most things I am watching just to hear the actors. If I want to play music, it's almost all the way up. This tv really can't be used effectively without a sound bar. I am not hearing impaired, nor do I play music really loudly or work in an environment where my hearing would be affected.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US