Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Oh my gosh this TV makes my life so simple
on April 21, 2025
Posted by: SkyeBlue
[This review was collected as part of a promotion.] When you can turn on your TV and everything is connected your phone your tablets your TVs you can see what your kids doing on their tablet in your room watching TV it's just amazing this is a product that we should have had a long time ago
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Picture Quality
on April 21, 2025
Posted by: CS1005
from Pennsylvania
75" Class Crystal UHD U8000F 4K Smart TV bought a week ago and not pleased with it. The picture quality is terrible. We even upgraded our cable box and that did not help. I have learned a lesson not to believe that the picture in the store will actually look that way at home. If I still had the box, I would return it. The only good thing was the price but what good is that if you are not happy with the product. Our last Samsung only lasted 7 years before the sides of the screen started to go dark and would need repaired. My husband wanted to change brands but I convinced him to stay with Samsung. I should have listened to him.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, April 21, 2025
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode.
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode.
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 20, 2025
Posted by: Loveshop
[This review was collected as part of a promotion.] I use my Samsung to stream Netflix and amazon prime.
I play PlayStation to on it and I listen to Spotify.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
65-inch Crystal UHD: Samsung Delivers?
on April 19, 2025
Posted by: Bigboa940
[This review was collected as part of a promotion.] Let me tell you, bringing this 65-inch Samsung Crystal HD TV into my life has been nothing short of a game-changer – pun absolutely intended! From the moment I unboxed it, I knew I was in for a treat, but the sheer impact it's had on my daily routine has truly exceeded all expectations.
First and foremost, as an avid gamer, the visual fidelity this TV offers is simply breathtaking. The "Crystal HD" really lives up to its name. Colors pop with such vibrancy and clarity, making every virtual world I explore feel incredibly immersive. Whether I'm racing through detailed landscapes or engaged in intense battles, the crispness of the picture allows me to catch every nuance, giving me a competitive edge and amplifying the thrill. It's like stepping directly into the game!
But the love doesn't stop at gaming. Movie nights have been elevated to a cinematic experience right in my living room. The expansive 65-inch screen draws everyone in, and the rich, detailed picture makes every scene come alive. Explosions have real impact, subtle expressions on actors' faces are crystal clear, and the overall viewing experience is just so much more engaging. The sound quality complements the visuals beautifully, filling the room with immersive audio that truly enhances the storytelling.
Even something as mundane as catching up on my favorite streaming shows has become a joy.
First and foremost, as an avid gamer, the visual fidelity this TV offers is simply breathtaking. The "Crystal HD" really lives up to its name. Colors pop with such vibrancy and clarity, making every virtual world I explore feel incredibly immersive. Whether I'm racing through detailed landscapes or engaged in intense battles, the crispness of the picture allows me to catch every nuance, giving me a competitive edge and amplifying the thrill. It's like stepping directly into the game!
But the love doesn't stop at gaming. Movie nights have been elevated to a cinematic experience right in my living room. The expansive 65-inch screen draws everyone in, and the rich, detailed picture makes every scene come alive. Explosions have real impact, subtle expressions on actors' faces are crystal clear, and the overall viewing experience is just so much more engaging. The sound quality complements the visuals beautifully, filling the room with immersive audio that truly enhances the storytelling.
Even something as mundane as catching up on my favorite streaming shows has become a joy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung: An experience in living!
on April 14, 2025
Posted by: Cancercane
[This review was collected as part of a promotion.] The Samsung 8000 and all of Samsungs devices and appliances is the ultimate living experience. You cannot reasonably understand having all of your electronics being in complete synchronization and reporting back to you until you've experienced it first-hand. My watch connected to my ear buds and phone which is in complete harmony.with my Samsung 8000! It's truly revolutionary living experience. I am excited about upgrading my laptop and shopping for a refrigerator to help organize my grocery shopping. Go Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is spectacular
on April 14, 2025
Posted by: Review
[This review was collected as part of a promotion.] There are so many things that you can do with this T, I haven't even explored all of them yet! I've had this TV for about 3-5 months. You can use your Samsung phone to connect to the TV and then, there's even more things to do!!! I absolutely love discovering more and more features everyday 😍 It's absolutely amazing 👏
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the clarity and picture of the TV.
on April 14, 2025
Posted by: Burntwood
[This review was collected as part of a promotion.] After a long work week I get to come home, sit down and finally relax. I have my TV paired to my phone so I can control it without the remote. When I'm all nestled in I put on netflix or spotify for the ultimate experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Picture
on April 13, 2025
Posted by: Samantha99
[This review was collected as part of a promotion.] I use my TV everyday to watch movies and listen to music
Value
5
Written by a customer while visiting Samsung US