Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
2
Disappointed Night Scenes
on September 15, 2026
Posted by: Bonnie
from Clearwater, Florida
[This review was collected as part of a promotion.] Movie night scenes, darker rooms, and scenes in dim light are dark to the point where you can't see anything. Just complete darkness. Especially if it's an action scene, you can't see what's happening in the movie! Wrestling on WWE is very clear and so are the local TV channels like the news or sitcoms. But movies on Netflix or any movie streaming is horrible! I miss my Plasma. Can't match them.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on September 15, 2026
Posted by: Salty
from St louis
[This review was collected as part of a promotion.] The picture quality is super crisp, and the color pop is impressive. Setting up Netflix, Prime Video, and YouTube was super easy, and the TV responds quickly. The free Samsung TV Plus channels are a nice extra perk.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the graphics playing games on it
on September 14, 2026
Posted by: Anonymous
from Spokane Washington
[This review was collected as part of a promotion.] Contrast Brightness Responsiveness Uniformity Upscaling good quality very stable very colorful i enjoy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
65" NEO QLED Don't bother
on September 13, 2026
Posted by: J4ever2074
from Holmes, NY
Bought a 65" NEO QLED to replace my 50" 720p. To start off this model is only a slight upgrade in picture quality. The sound wasn't bad but then had an issue just months after purchase. Had the main board replaced along with all for speakers sound was better. Not a week after now the sound goes out on its own happened four times took video now Samsung says they can't do anything until it happens again and I do a sound test. This will be my last samsung tv will be getting an LG next time
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on September 13, 2026
Posted by: Mom5
from CHEYENNE
[This review was collected as part of a promotion.] Love this TV! Has great picture quality. Don't love the lack of responsiveness with the remote, but that's a minor detail.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV's
on September 12, 2026
Posted by: Trevor21
from Schaumburg Illinois
[This review was collected as part of a promotion.] Have had 3 Samsung TV and one is 10 years old still has a picture like the day we brought it home, easy to set up and get compliments every time people come over about how clear the picture is, my dad and brother both went and bought the same TV after seeing our tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
UNMATCHED TV & IMMERSIVE EXPERIENCES
on September 12, 2026
Posted by: Lolo
from South Florida
[This review was collected as part of a promotion.] beautiful vibrant screen display, easy access to all your favorite streaming, and unmatched movie nights. This is the first tv I’ve been able to shop for and own and I didn’t know where to start or look for. But seeing it on display I just kept walking back over to it. Graphics are phenomenal. No need to spend money for movies when I get to stay home and have my own cinematic adventure and immersive experience in the comfort of my house around my favorite people. I think shopping for electronics in homes can feel like a heavy hit at times. But this is a purchase you will thank yourself for and never look down upon. I would do it 10000x over again just to be able to experience such beauty and tranquility in some of my favorite comfort shows and movies.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Difficult remote control
on September 12, 2026
Posted by: Jacq
from Las Cruces, NM
[This review was collected as part of a promotion.] The For you button does not always give me what I last saw. And when I go to favorites, it does not always let me open my favorite screen. And about the time I get either of these figured out, something changes on it. I am so discouraged and do not watch this on this TV as much as I would like.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US