Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Amazing tv
on May 10, 2025
Posted by: AverageJoe
[This review was collected as part of a promotion.] This tv is used for everyday use by my entire family. We love the ease of setup, the flawless function with apps, and the gorgeous picture. It makes playing the PS5 a pleasure with the high refresh rate and colors that pop.
[This review was collected as part of a promotion.] It's a great buy I loved twice my dog bumped into to it while playing and my baby is still standing great tv. I play the Nintendo switch as well as my Playstation 5 and it's a great tv for gaming I love how I set up a pass code so I feel safe about no random Bluetooth trying to connect yo my device. Also it has a feature that you could use a camera on it or a phone as a camera I had a phone I didn't use so this feature works great with Alexa to see what my puppies are doing when I'm working or out I just ask Alexa to show me the tv cam and I can be calm knowing my puppies are good also it's super loud so I can immerse myself in my video games and get sucked into the soundtracks of whatever I'm playing. 5 stars I love my tv! before I had a phillips goggle tv but to me this was an upgrade I'm more happy with this tv than my old one that my ex broke.
[This review was collected as part of a promotion.] I honestly love this TV, the graphics are amazing and the TV speakers have good sound also. Im definitely shopping samsung from now on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV
on May 8, 2025
Posted by: SamTre
[This review was collected as part of a promotion.] Interactive, fully compatible with smartthings not to mention it looks amazing.
I purchased this TV one month ago. Had a Onn before this. The picture on this TV is great! But the sound is always out of sync. If you do the steps to fix this it may last a day or two before you have to do it again. If you play video games there are lines going through the screen, it also goes black for a few seconds. Again there is a fix but it doesn't last. The operating system is very confusing. You have to go to different screens to get to the app you need. There is also just way too much stuff on the screen. Not user friendly. I would not recommend this TV to anyone. But again the picture is great! Just disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
2
Response from Samsung USBy Samsung Advisor, May 8, 2025
Hi JenB,
Thank you for your feedback. I have a few recommendations that may resolve some of the issues you are experiencing.
First, let's ensure your Firmware is up to date. Go to Settings> Support> Software Update.
Next, the black out issue may likely be caused by either the type of HDMI cables and/or the source being used. Please check the following, as it may help resolve this: 1. Check the external device. Make sure your console is running the latest firmware version. If possible, we also recommend connected another external device to check for similar issues. 2. Check the HDMI cable. Make sure to use a High Speed Certified HDMI Cable.
If you’re still having screen blackouts after performing the above, please give Samsung Support a call to further diagnose the issue. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.