Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5 out of 5
4.5
(2,898 Reviews)
Open Ratings Snapshot
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product. 
(
1,324 out of 1,475
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5 out of 5
5
Samsung Crystal Series TV's FTW!!
on May 22, 2025
Posted by: David
from Pittsfield, MA
I've owned several of the Crystal series TV's, and am going now on my third one which will arrive to me next week. I love the picture quality of the Crystal series TV's, and also the price which is very affordable for me. Sure, I've considered QLED or OLED, but they are way out of my price range, and would they be that much different as far as picture quality? Perhaps. But what I do know is the Crystal series has a brilliant picture, and makes everything on screen seem REAL, like the viewer is a part of what they're watching. The colors are true to life, and just extraordinary to see. This series of TV is very budget-friendly, as well, and I highly recommend it to those who need to keep their purse strings tight. As long as Samsung continues making the Crystal TV's, I'll keep buying them. I've also purchased multiple Samsung soundbars, and own a Q600C, I think it's called. Samsung soundbars pair quite nicely to these TV's, too. Go ahead, and pull the trigger on this one; you will have no regrets I think.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Pick
on May 21, 2025
Posted by: Superman19eric
[This review was collected as part of a promotion.] I use my TV for relaxing at home. Watching great streaming services and the good high graphics look good with my ps5. It was a great price and Samsung even had it mounted right for me to enjoy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This TV is huge and perfect picture quality
on May 21, 2025
Posted by: Zlatan
[This review was collected as part of a promotion.] I utilize it for Netflix, YouTube and gaming. The TV is a great addition for my living room and we utilize it heavily
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Picture Quality: Many r
on May 21, 2025
Posted by: Elkora760
[This review was collected as part of a promotion.] Excellent Picture Quality: Many reviewers highlight the impressive picture quality, with some describing it as "amazing" and "great quality". The TV's ability to display sharp and crisp images, even with non-4K sources, is also a frequent point of praise.
Large Screen Size: The 70-inch screen size is a major selling point for many, with one reviewer stating it's the "biggest" they've ever seen.
Easy Setup: Several reviewers mention the ease of setup, with one noting that the process is "easy".
Slick Design: The sleek design of the TV is appreciated by some users.
User-Friendly Remote Control: The remote is considered easy to use and hold by some reviewers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceed my expectations
on May 20, 2025
Posted by: luis233
from Marshalltown
[This review was collected as part of a promotion.] This TV is beyond expectations! The screen is beautiful and produces the most incredible colors and details! Very easy to set up. I loved that already come with most used apps but if you don't see the one that uses you can upload it. My favorite app so far is Smart Things you can see all your house devices connected to this app and manage it use with the TV. And if you can't find your cellphone simply go to the TV and use (Ring my phone) and it send a signal and rings your cellphone isn't that great? Speed of TV is amazing.
We really enjoy watching movies or our favorite series.
The only thing I don't like as much is the control remote I think is very simple and it needs more features, at least a microphone to use bixby voice since it doesn't have any number buttons.
So far we are very happy with this TV and totally recommend it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Excelent Tv
on May 20, 2025
Posted by: Nib315
[This review was collected as part of a promotion.] The Samsung U8000F Crystal UHD TV (2025) strikes a great balance between performance, design, and affordability, making it an appealing choice for anyone looking to upgrade to a smart 4K television without stretching the budget. The U8000F delivers crisp, detailed visuals with vibrant color accuracy. The built-in Object Tracking Sound Lite gives a decent surround-like effect by matching audio to movement on screen. The sound is clear and balanced, but bass is lacking, and volume output could be stronger. TV includes all the popular streaming apps and supports Alexa, Google Assistant, and Samsung Bixby. Navigating menus is smooth, and SmartThings integration lets you manage smart devices from your TV. It’s fast, responsive, and easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A Honest Review
on May 19, 2025
Posted by: BtheTvGuy
This tv is just ok. I came from last years 7200 model and it just doesn't feel like much of an upgrade. The UI is a tad bit faster but still not as snappy as i would like to see and sometimes still hangs up for a second or 2. The weakest things in this tv would be the back lighting and contrast. I have calibrated it to get an acceptable picture but not fantastic after some tweaking in the settings. However this tv does best in a low lighted room. I think this tv in general probably has worse lighting conditions on larger size screens. I think this tv is fine for a guest room or for the kids room but if you are buying as the main television for movies/sports ect. I would strongly recommend going up in tier anything above 55" on this model or going with the 7200 if its cheaper and in stock as its basically the same except for model design and new UI.
The sound is pretty much what you would expect it to be. Not great. But in fairness not many tv's come with great sound quality. that is what sound bars and home theater is made for.
Also if you are going to buy this exact size anyway (75") I believe the weight in specifications is wrong on this site. It says this tv weighs only 22.4 lbs which was a partial selling point to me but it is heavier than that. If i had to guess i would say probably around 40-45 lbs on the 75"
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Samsung Advisor, May 20, 2025
Hi BtheTvGuy,

Thank you for your purchase and detailed feedback. Please know your opinion is important to us and will be shared with our product design teams.

Also, thank you for letting us know about the incorrect specs. We are working on getting that fixed as quickly as possible.

You mentioned already adjusting the image, but I am going to share a few settings adjustments, just in case you have not tried these specific ones.

First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.

Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following:
• Dynamic – Brighter and clearer for well-lit rooms
• Standard – Balanced for most environments
• Movie – Ideal for watching in a dark room
• Eco – Designed for energy savings
• Filmmaker Mode – Preserves the creator’s original intent

You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50).

Finally, we recommend making sure your TV has the latest software installed: Settings > Support > Software Update > Update Now.

To adjust the sound on your TV, go to Settings > All Settings > Sound > Sound Mode.

For further help adjusting your image/sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info

~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great tv also has very minimal power consumption
on May 18, 2025
Posted by: Proxgaming
[This review was collected as part of a promotion.] Perfect 4k tv for the price has a great sound and picture quality ,Great for a gaming room or just to stream movies or tv shows
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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