Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great features
on June 3, 2025
Posted by: 123456
[This review was collected as part of a promotion.] Love the Pic and quality it really feels like ur in the movie
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Display
on June 2, 2025
Posted by: RaiZArts
[This review was collected as part of a promotion.] This TV is a marvel. When I have company, they always rant and rave about how my TV makes them feel immersed in whatever we're watching. Whether it's playing video games, watching movies or even TV shows on the provided Samsung TV Channels, you'll have a truly engaging experience every time you watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so much
on June 2, 2025
Posted by: Punkinhead
[This review was collected as part of a promotion.] Thie tv is amazing clear picture nice sound I really fell in love with this TV used to buy roku but not anymore lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's decent...
on June 2, 2025
Posted by: PickledPixiePie
[This review was collected as part of a promotion.] My biggest problem is the lag between the remote and the TV.
Value
3
Response from Samsung USBy Samsung Advisor, June 2, 2025
Hi PickledPixiePie,
We appreciate your feedback regarding remote performance. If your U8000F TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Change the batteries.
3. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
4. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback regarding remote performance. If your U8000F TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Change the batteries.
3. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
4. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
1
Cheap TV
on June 1, 2025
Posted by: mjb7302
The remote control is a joke. NO NUMBERS for changing channels. Cheap move by Samsung and wish I had realized before installing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, June 2, 2025
Hi mjb7302,
Thank you for your feedback. Please know the remote that comes with your TV has a number shortkey button available on the top left side of the remote control.
We also understand if you prefer to use a third-party remote.
If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback. Please know the remote that comes with your TV has a number shortkey button available on the top left side of the remote control.
We also understand if you prefer to use a third-party remote.
If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Picture and Smart Features!
on May 31, 2025
Posted by: Samuel
[This review was collected as part of a promotion.] The 2025 Samsung TV has completely transformed our home entertainment setup. The picture quality is breathtaking—vivid colors, deep blacks, and ultra-sharp resolution that makes movies and sports feel lifelike. The built-in smart features are seamless to use, with quick access to all my favorite streaming apps. I also use it for gaming, and the refresh rate and response time are perfect for fast-paced action. The sound is surprisingly powerful for a flat-screen TV, and the sleek design fits beautifully in our living room. Highly recommend it for anyone looking to upgrade their viewing experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on May 31, 2025
Posted by: Mylovelee
[This review was collected as part of a promotion.] I love how I can connect to all my other Samsung devices. Casting is such a amazing feature. Notifications and image sharing allow you to stay connected while watching TV. This helps my not binge watch when I was just on a mental break. You can have several streaming account connections with profiles. The picture quality is sharp and vibrant. For my next upgrade I going for the 85"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing is the word for this Tv
on May 31, 2025
Posted by: ReeRee
[This review was collected as part of a promotion.] This Samasunv TV is the absolute best all around I've never had a TV with so many options and features. The color sound and graphics on it are amazing as well. The experience you have is like being inside a movie theater daily. I love how you can attach your Samsung cellphones to it as well and also youru ear buds or other Samsung products and accessories. Playing video GMV on this TV is the best the graphics are like ones I've never seen on any other TV I've ever had. I will never go bsck and I will always purchase Samsung products from here on out. Thank you for this amazing TV and products!
Value
5
Written by a customer while visiting Samsung US