Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Samsung Crystal UHD 55" U8000FB
on June 20, 2025
Posted by: Bab0212
[This review was collected as part of a promotion.] Although everything is much clearer and sharper, I would like to have seen more connectivity options on this model. Digital audio for my surround. While the Bluetooth does work very nicely some of my components do not utilize that function. All and all, this is a very nice TV at a very affordable price point.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Great TV by Samsung
on June 20, 2025
Posted by: ChrisW
[This review was collected as part of a promotion.] I’ve always preferred Samsung TVs and was not disappointed when I receive this one. The images colors and sound is great on this TV. would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the great features of the Samsung TV
on June 20, 2025
Posted by: Abigail
[This review was collected as part of a promotion.] My Samsung TV is working so good.I love it.I just wished I got a more bigger TV.Thanks so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just ok 22
on June 20, 2025
Posted by: TVSam22
[This review was collected as part of a promotion.] Picture and sound are ok, problems because after watching a show the tv shuts itself off. Quite the pain, hence the 3 stars.
Value
3
Response from Samsung USBy Samsung Advisor, June 20, 2025
Hi TVSam22,
It’s unfortunate to hear your U8000F TV is turning off by itself while you're streaming apps. Please try resetting your TV's Smart Hub, as this should resolve the power off issue.
Go to: Home > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
It’s unfortunate to hear your U8000F TV is turning off by itself while you're streaming apps. Please try resetting your TV's Smart Hub, as this should resolve the power off issue.
Go to: Home > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV - Fantastic Picture
on June 20, 2025
Posted by: MyVacationHomeTV
[This review was collected as part of a promotion.] I never had a Samsung TV, but got a good deal, so I bought it. Great picture, easy to set up. I connected it with my satellite service, loaded the apps and was ready to go in no time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on June 17, 2025
Posted by: josuesarceno
from Arlington
[This review was collected as part of a promotion.] I like this TV. It has a big screen making for a perfect viewing experience. The videos come through bright and clear. It was really easy to set up, especially with the help of my tech-savvy wife! Really though, it was super easy. It was as easy as plugging in, and turning on. The control connected immediately without any issue. Setting up the app on my phone was super easy as well. Usually, it is a pain to get things to connect through WIFI or bluetooth, but in the case of this TV, it popped right up and connected with no issue. That is a major selling point for me. Another thing I want to point out is how fast the TV is, there has been no glitching or delay when loading up something. I have experienced that with previous TVs, where it could not load up an applications, but this one had no problem! I would recommend it for anyone who wants a 65" TV that is super easy to setup, and connects to other devices with no problems.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
1
Bad Keyboard. Not full features.
on June 14, 2025
Posted by: Zanthus
Excitedly bought this last night. Turned it oh to go through setup. Got to WiFi code, brought up keyboard for WiFi password and NO HYPHEN ON KEYBOARD. HAD 2 UNDERLINES. The password for the WiFi system required a Hyphen. No work around. Being a senior, very, I took Samsungs AD of easy set up. May be, but need full keyboard. Had a couple of other seniors check. TV may be rear but can’t tell because can’t log into WiFi.
Response from Samsung USBy Samsung Advisor, June 16, 2025
Hi Zanthus,
Thank you for your feedback on the U8000F setup. To find the hyphen on your keyboard, go to the special characters on the right-hand side of the keyboard on your screen (It should be !#1), then on the third row from the top, one character in, you should see the hyphen. It is right below the @ symbol.
You can also connect your phone via the SmartThings app, which has a keyboard as well. Or if you'd rather have a full keyboard on your remote, you can utilize other Samsung IR remotes, or a third-party remote is also an option.
I hope this helps. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback on the U8000F setup. To find the hyphen on your keyboard, go to the special characters on the right-hand side of the keyboard on your screen (It should be !#1), then on the third row from the top, one character in, you should see the hyphen. It is right below the @ symbol.
You can also connect your phone via the SmartThings app, which has a keyboard as well. Or if you'd rather have a full keyboard on your remote, you can utilize other Samsung IR remotes, or a third-party remote is also an option.
I hope this helps. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
TV is great, only one issue
on June 13, 2025
Posted by: Notreallysure
[This review was collected as part of a promotion.] Tv is awesome clear picture, great sound. Apps work fast and just as clear.
The only issue i had was the stock remote was not great, new remote and all is working perfectly
The only issue i had was the stock remote was not great, new remote and all is working perfectly
Value
4
Written by a customer while visiting Samsung US