Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
Solid TV, amazing picture.
on July 3, 2025
Posted by: Skeels22
from Dayton
[This review was collected as part of a promotion.] I'm so happy with my new Samsung TV. It has a great picture and easy to navigate menus. Setup was a cinch and it automatically sets up any connected devices. The motion xcelerator makes the picture quality amazing. The only negative is that there are only 3 HDMI ports, where other TV's I've had in the past have 5-6.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
65" Crystal UHD is Great
on July 2, 2025
Posted by: KhatoonF
from San Diego CA
[This review was collected as part of a promotion.] I am amazed by how much I like this Samsung TV. It is something I had to look up because I had no idea what UHD stood for. The resolution is very good, and the picture quality on the larger screen is excellent. Very Sharp picture. You cannot compare the differences between HD and the New UHD. Love it. Thank you
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Beautiful picture
on July 2, 2025
Posted by: Jkile
from Ashtabula
[This review was collected as part of a promotion.] The picture clarity almost seems like you're watching in 3d. Noticing small details like freckles on actors and eye color that is often missed on other sets. The ease of the homescreen makes accessing your favorite apps and shows easy. It is still lacking many of the apps that other services provide, but the free samsung live TV makes up for it .
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Great clarity and cool features
on July 2, 2025
Posted by: EspeyM
[This review was collected as part of a promotion.] We have a lot of Samsung products in our home and this tv fits well into that ecosystem. Love the smart things integration/notifications that interact with the television as it acts as a hub.
PROS:
- clarity
- vibrant colors
- viewing angles
- light/dark room
- useful/cool features
- smart hub/smart things integration
- pricing
CONS:
- remote is OK
- default audio sometimes distorts (adaptive sound option seems to have fixed it)
PROS:
- clarity
- vibrant colors
- viewing angles
- light/dark room
- useful/cool features
- smart hub/smart things integration
- pricing
CONS:
- remote is OK
- default audio sometimes distorts (adaptive sound option seems to have fixed it)
As for the tv doing tv things:
The color does pop really well so we can choose to open or close the blinds without worrying about being able to see the screen.
The blacks are deep enough where you feel your money was well spent but there are deeper blacks out there if you want to spend the extra money.
The audio is great and certainly can get extremely loud if that's your taste.
On the audio default setting, when using the firestick, we have experienced some distortion randomly where it almost sounds like it's underwater. Last night we changed the audio to adaptive sound (very cool feature by description) which immediately fixed our distortion and hopefully will resolve that issue entirely.
Our tv is still relatively new so I am sure there are many other cool features we haven't got around to yet but I will say this tv was a well needed upgrade and we could not be happier.
Would recommend.
The color does pop really well so we can choose to open or close the blinds without worrying about being able to see the screen.
The blacks are deep enough where you feel your money was well spent but there are deeper blacks out there if you want to spend the extra money.
The audio is great and certainly can get extremely loud if that's your taste.
On the audio default setting, when using the firestick, we have experienced some distortion randomly where it almost sounds like it's underwater. Last night we changed the audio to adaptive sound (very cool feature by description) which immediately fixed our distortion and hopefully will resolve that issue entirely.
Our tv is still relatively new so I am sure there are many other cool features we haven't got around to yet but I will say this tv was a well needed upgrade and we could not be happier.
Would recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Friendly use for family
on July 2, 2025
Posted by: Carlitosway
[This review was collected as part of a promotion.] This tv is good for all ages, good for music, gaming , TV shows , also you can connect to computer is your work from home.
I love this tv for multiple purposes use in my household.
I love this tv for multiple purposes use in my household.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The absolute number one device for any family
on July 1, 2025
Posted by: Waynethang
[This review was collected as part of a promotion.] Well, the TV is just absolutely wonderful. It handles all our gaming in all our streaming.. Wants and needs even down to our music.. Having company overs absolutely wonderful. You get back and watch great movies with the theatrical sound that Samsung brings to every home. We are truly blessed.Thank you samsung
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Do not buy a samsung
on July 1, 2025
Posted by: Stubby
from New Hampshire
Do not buy a Samsung. I should have listened to people but I didn’t. I will never buy a Samsung tv. Every tv in my house will connect to a network just fine but this tv always says not connected to a network and then always says check your internet provider. It’s not my internet it’s the tvs. It’s also lags when trying to do the volume or navigate the guide. I’ve changed the picture several times and anything with a dark scene in a tv program is very hard to see. Very dark picture. But the network thing is very true if you read reviews.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, July 1, 2025
Stubby,
Thank you for sharing your experience with the internet connection on your Samsung U8000F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
5. Update Firmware. Software updates can often resolve network bugs, as well as image quality and overall performance. To check for the latest version: Settings > Support > Software Update > Update Now
If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
We hope these tips help improve your experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with the internet connection on your Samsung U8000F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
5. Update Firmware. Software updates can often resolve network bugs, as well as image quality and overall performance. To check for the latest version: Settings > Support > Software Update > Update Now
If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
We hope these tips help improve your experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
All Things Samsung
on June 30, 2025
Posted by: Ramzie
[This review was collected as part of a promotion.] Love how I can connect everything to it, swipe wants on my Ultra S24 n it comes on the TV it's truly amazing
Value
5
Written by a customer while visiting Samsung US