Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
great tv for the price
on July 7, 2025
Posted by: escotoesco
[This review was collected as part of a promotion.] Needed to replace my in-laws bedroom TV with a smart TV so they could use their apps to watch sports and such. This was easy to install and easy to show them how to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tv is great
on July 6, 2025
Posted by: Dannyp
[This review was collected as part of a promotion.] Easy to operate and download apps. Beautiful picture as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My review on my crystal t v
on July 5, 2025
Posted by: JDCAR562
[This review was collected as part of a promotion.] My TV delivers an outstanding entertainment experience across every category. Streaming is incredibly smooth—I can watch movies, sports, and live television without any buffering, freezing, or quality drops. Whether I'm on Netflix, YouTube, or watching a live game through a streaming app, everything plays in crisp HD or 4K with consistent frame rates. It’s especially great for gaming, offering amazing frames per second (FPS) that make every movement sharp and fluid. Fast-paced action games run flawlessly with zero lag or stuttering, giving a console-quality experience. From visuals to sound, the performance is reliable and consistent every time I turn it on.
One of the features I appreciate most is how seamlessly it connects to my smart home setup. The TV integrates effortlessly with Samsung SmartThings and controls all my other compatible devices—like my smart lights, washer, fridge, and even my thermostat. I can monitor and manage everything right from the TV without delay or connection issues. It never needs to buffer or reconnect, and the interface is easy to use. In my personal opinion, this TV doesn’t fail in any category. It’s reliable, fast, and perfectly tuned for modern home living—offering top-tier performance whether I’m watching, gaming, or managing smart devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good TV but very basic!
on July 5, 2025
Posted by: AlexMiami
[This review was collected as part of a promotion.] We bought this TV to replace an old one in our bedroom. As much as I'm a big Samsung family fan, this TV is a basic as it gets. The interface software is lagging, colors are not that sharp, and no voice control. You could do better Samsung!
Value
3
Response from Samsung USBy Samsung Advisor, July 7, 2025
Hi AlexMiami,
Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now.
Finally, please know your TV does come with built-in voice assistants, however you will need to utilize the SmartThings app or a voice-command remote control.
~Samsung Advisor
Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now.
Finally, please know your TV does come with built-in voice assistants, however you will need to utilize the SmartThings app or a voice-command remote control.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on July 5, 2025
Posted by: ConnieTN
[This review was collected as part of a promotion.] What can I say.. I love Samsung TVs. All 6 of my TVs are Samsung, plus my cell phone. The Samsung I just bought and am reviewing was a replacement for a cheap TV I got for my porch. Let me just say that we didn't like it and replaced it with a 43 inch Samsung. I probably never should have bought the cheap TV but I was worried about it being on the porch. We have had no problems with the TV being on the porch. Very happy with the new 43 inch Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Crystal Samsung TV
on July 5, 2025
Posted by: LiketheSamsungbrand
[This review was collected as part of a promotion.] We have bought many TVs in our 70 years. This tv was so hard to setup. Installing was no problem. Once it turned on we needed the phone to scan a code and it was misery from there. Too hard for seniors and we are computer literate! We got the app from that QR code and it kept picking up my LR tv and wouldn’t let me add the BR tv. Once we got it to work, it doesn’t last the tv channels like my LR tv does. Not liking it but I guess it will s cheap enough to watch tv to go to bed.
Value
3
Response from Samsung USBy Samsung Advisor, July 7, 2025
Hi LiketheSamsungbrand,
We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
The TV is amazing, love the cyristal clear picture
on July 4, 2025
Posted by: Jbird23
[This review was collected as part of a promotion.] I use my TV for watching movies and playing video game, with the tvs multiple mods for picture quality i get the best version of the game or movie I'm watching or playing, and the sound quality is amazing, hearing the speakers sounding cyristal clear is the best, ecpesally when playing video games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Kids love it , so I love it
on July 3, 2025
Posted by: Njzlatina91
from boonton
[This review was collected as part of a promotion.] This tv has been exceeding our expectations, it is very quick when pressing the buttons in the remote. I like the fact that as soon as you turn it on it shows where you left off and which apps are your favorites, shows as well, and it even suggests shows/movies based on your current views . MetalStream Design is top notch! Endless Free Content which allows us to have more variety for viewing! Color Booster that makes images much more clearer and sharp! A must!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
