Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
Samsung 8000
on July 29, 2025
Posted by: LoveWatchingTV
[This review was collected as part of a promotion.] Picture clear, sound good. TV exits apps while I’m watching, especially Peacock.
Not a fan of the remote.
Not a fan of the remote.
Overall I’ve enjoyed my watching experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung U8000F Crystal UHD TV (2025) Review
on July 29, 2025
Posted by: BrentwoodBobby
[This review was collected as part of a promotion.] After several weeks with the Samsung U8000F Crystal UHD TV, I'm genuinely impressed with what this set delivers for the price point. The standout feature is undoubtedly the picture quality – the crystal-clear display produces incredibly crisp images that make everything from streaming shows to gaming look fantastic. Colors are vibrant and details are sharp, exactly what you'd expect from Samsung's display technology.
The TV's lightweight design is another pleasant surprise. Moving and mounting it was refreshingly easy compared to other TVs in this size range, and it doesn't dominate the room with bulk. Audio quality exceeded my expectations too – the built-in speakers deliver clear, well-balanced sound that eliminates the immediate need for a soundbar.
From a value perspective, this TV hits the sweet spot. You're getting premium picture quality and solid build quality without the premium price tag of Samsung's flagship models.
However, the user interface needs work. The home screen feels cluttered with too many icons and promotional content, and Samsung doesn't provide enough customization options to clean it up. Navigation can feel overwhelming, especially for less tech-savvy users.
My biggest practical complaint is the short power cord. For a TV this size, the cord length seems inadequate and limits placement options unless you're right next to an outlet.
The U8000F delivers where it matters most – excellent picture quality at a reasonable price. It's a solid choice!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Another Great TV in the living room
on July 29, 2025
Posted by: James12
[This review was collected as part of a promotion.] It shows perfectly clear picture and again all the Channels have great clarity i really enjoy watching Movies News and everything else Samsung is a perfect Company for making TVs any Sizes work Great Thank you for a perfect TV experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on July 29, 2025
Posted by: VirgoSamsungLover
[This review was collected as part of a promotion.] The TV was a purchase for my son. He needed an upgrade and since we love all things Samsung. We have them.all throughout the house. So he said he wants one since his room.was the only one without one.He is heavily into gaming and he said how the games look better on this TV compared to his old one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Tv ok don’t like operating system.
on July 29, 2025
Posted by: Abcdefgh
[This review was collected as part of a promotion.] Wanted a Samsung or LG. Went with Samsung because of availability and price.
Did not research the product and did not realize they no longer support android OS. I use Volleyball TV a lot and the new OS does not support it. Very disappointed. Picture quality good seems to be fast. Menus really confusing and hard to load apps. Having issues with 4k compatibility with Fire Cube. Start video get sound and captions but no video. Takes long time to load 4k video. Had hoped to eliminate Fire Cube but need for Volleyball TV app. Fire Cube menu is way superior.
Did not research the product and did not realize they no longer support android OS. I use Volleyball TV a lot and the new OS does not support it. Very disappointed. Picture quality good seems to be fast. Menus really confusing and hard to load apps. Having issues with 4k compatibility with Fire Cube. Start video get sound and captions but no video. Takes long time to load 4k video. Had hoped to eliminate Fire Cube but need for Volleyball TV app. Fire Cube menu is way superior.
Value
2
Response from Samsung USBy Samsung Advisor, July 31, 2025
Hi Abcdefgh,
Thank you for sharing your experience. If your TV is on but showing a black screen, it may be a connection or source issue. First, press Home on your remote - if the menu appears, your TV is working, and the source or device may need checking. Confirm cables are secure, the input source matches your connected device, and try another HDMI port if needed.
You can also run HDMI Troubleshooting: Home > left directional key > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting
...and check for firmware updates if possible: Settings > Support > Software Update > Update Now
If the issue persists after trying these steps, please give us a call at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available through the ‘Support’ section on our website.
~ Samsung Advisor
Thank you for sharing your experience. If your TV is on but showing a black screen, it may be a connection or source issue. First, press Home on your remote - if the menu appears, your TV is working, and the source or device may need checking. Confirm cables are secure, the input source matches your connected device, and try another HDMI port if needed.
You can also run HDMI Troubleshooting: Home > left directional key > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting
...and check for firmware updates if possible: Settings > Support > Software Update > Update Now
If the issue persists after trying these steps, please give us a call at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available through the ‘Support’ section on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome for the price
on July 29, 2025
Posted by: RickTheStick
[This review was collected as part of a promotion.] Tv is great especially considering price to value. Would recommend to everyone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture quality!
on July 28, 2025
Posted by: SlimPenguin
[This review was collected as part of a promotion.] My new TV has exceeded expectations, with streaming and gaming being its primary uses. Setup was quick and hassle-free. The sound and picture quality are truly outstanding.
Linking the phone to the TV via smart things was seamless. This proved to be an excellent decision, as I rarely keep my ringer on, and it now enables me to locate my phone effortlessly.
Definitely would recommend to everyone!
Linking the phone to the TV via smart things was seamless. This proved to be an excellent decision, as I rarely keep my ringer on, and it now enables me to locate my phone effortlessly.
Definitely would recommend to everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on July 27, 2025
Posted by: HomeSweetHome
[This review was collected as part of a promotion.] Streaming qualities on the TV are fantastic
Picture quality is an A+
Features for security are wonderful
Picture quality is an A+
Features for security are wonderful
Value
5
Written by a customer while visiting Samsung US