Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
1
Most complicated TV to use.
on August 20, 2025
Posted by: Davidpuddy
[This review was collected as part of a promotion.] Always had Samsung TVs. Got this one home and it was a nightmare from the time I turned it on. The remote is a little black stick with only a few buttons and symbols and you can't tell what any are for. The set-up was complex, and it took forever to get through the confusing registration process. Then the remote would bounce around the apps from left to right and back again and not stop. I finally boxed it up and took it back.
Value
1
Response from Samsung USBy Samsung Advisor, August 20, 2025
Hi Davidpuppy,
Thank you for your feedback. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.
~ Samsung Advisor
Thank you for your feedback. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Think I got a 🍋
on August 20, 2025
Posted by: Tucker49
[This review was collected as part of a promotion.] The TV was purchased June 3...one week later started with the issue. Long loud buzz...then freezes...then turns off ..wait a few seconds and comes back one. I spent a week daily with Samsung reps trying to figure out issue...they told me slow internet. So spend another day working with internet provider. Speed was in an acceptable range. Then called Diah TV b cause I have a Hopper. They installed anew up to date hopper. Guess what???till having the problem
Very disappointed!!!!.
Very disappointed!!!!.
Value
3
Response from Samsung USBy Samsung Advisor, August 20, 2025
Hi Tucker49,
Thank you for reaching out to us. To schedule a warranty appointment, please call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.
~ Samsung Advisor
Thank you for reaching out to us. To schedule a warranty appointment, please call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Replacement bedroom tv
on August 20, 2025
Posted by: Mckmak
[This review was collected as part of a promotion.] Purchased this to replace my bedroom tv. Works really well on my TiVo and while streaming content. The only issue I had was getting the tv to control my Apple TV. Would not control the box without programming each button (and then it didn’t do so great) everything else works perfectly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture!
on August 19, 2025
Posted by: Shiloh
[This review was collected as part of a promotion.] This tv comes on instantly, the picture is wonderful. I like that it has the Bluetooth feature so it connects easily for streaming music.
The settings menu is well designed in case you need to customize at any point.
I have my Roku connected as well as my security system so I can easily see the various camera displays just by switching over to the camera input.
It's a great tv and if you buy one you will surely appreciate other features I probably haven't even discovered yet.
The settings menu is well designed in case you need to customize at any point.
I have my Roku connected as well as my security system so I can easily see the various camera displays just by switching over to the camera input.
It's a great tv and if you buy one you will surely appreciate other features I probably haven't even discovered yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the money
on August 19, 2025
Posted by: Novemberraine
[This review was collected as part of a promotion.] I found this on sale I bought it I have issues seeing the tiny print so I went with a bigger tv, was complicated to setup I am not tv or computer savvy but once I got it figured out it’s been less complicated it’s worth the money the picture quality it great especially when I am gaming I love it not too heavy I was able to carry it myself to my apt and install it myself I am 5’2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on August 19, 2025
Posted by: Momstv123
[This review was collected as part of a promotion.] Very good picture, easy to understand and follow on screen instructions. All set up and ready to watch in less than an hour.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very clear picture
on August 19, 2025
Posted by: Brandt27
[This review was collected as part of a promotion.] This 43 inch TV has a crystal clear picture. Set up is a breeze if you already have a samsung account.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Television
on August 19, 2025
Posted by: LindaH
[This review was collected as part of a promotion.] Excellent television, fantastic picture and great audio.
Value
5
Written by a customer while visiting Samsung US