Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
Good picture
on September 14, 2025
Posted by: RichCorytv
[This review was collected as part of a promotion.] The big problem with this tv. It loses connection to sound bar anytime you have any slight pause in viewing time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Cheap and vivid
on September 12, 2025
Posted by: laiden
[This review was collected as part of a promotion.] Cheap but far surpasses the value in output. 4k, plenty of HDMI ports, and very slim.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Magnificent Color
on September 10, 2025
Posted by: Tidylady2025
[This review was collected as part of a promotion.] This is a non-glare cinematic experience with clear colors and built-in options with natural views of the world/atmosphere, movies and old and new television shows. The technology is an extra benefit!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV, picture good, and responsive
on September 9, 2025
Posted by: Karma253
[This review was collected as part of a promotion.] Pros: Good TV, picture good, and responsive.
Easy set up
Gaming on it is good.
Cons: Sound doesn't have bass, plain sound (neutral).
Easy set up
Gaming on it is good.
Cons: Sound doesn't have bass, plain sound (neutral).
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product is awesome
on September 8, 2025
Posted by: majorcaredog4
[This review was collected as part of a promotion.] I use my TV for streaming videos and gaming. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless screen mirroring from phone to TV
on September 5, 2025
Posted by: Asharpe
[This review was collected as part of a promotion.] I absolutely love my Samsung TV—it has truly transformed the way I watch, share, and experience entertainment in my home. One of my favorite features is screen mirroring. With just a simple tap, I can instantly cast my phone screen to the TV, whether it’s photos, videos, music, or even apps. It makes sharing memories with family so easy, and I can enjoy everything I love on a much bigger and better screen.
The picture quality is absolutely stunning. The colors are vibrant, the contrast is sharp, and the details are crystal clear. Watching movies, sports, or even casual shows feels like being right there in the scene. Every frame looks smooth and lifelike, which makes the experience even more enjoyable.
I also love how user-friendly the TV is. The built-in Smart Hub gives me quick access to all my favorite streaming apps like Netflix, YouTube, and more, all in one place. I can even use voice control for convenience, which makes it easy to navigate without a remote in my hand.
Samsung has made my living room feel like a personal theater, a family gallery, and a social hub all in one. It’s more than just a television—it’s an experience. From screen mirroring to picture quality and ease of use, my Samsung TV has become one of my favorite devices in the house.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture, quality questionable
on September 5, 2025
Posted by: Mpracer29
[This review was collected as part of a promotion.] We typically use the tv for watching tv and movies when we are in the bedroom at night or in the morning. The picture quality is good.
The issue with the TV is the Samsung software is slow. The settings menu opens slow. I also had the TV for 2 months and had to have the main board replaced.
The settings and menus are straight forward and the online features are great. You can download your streaming apps.
Value
3
Response from Samsung USBy Samsung Specialist, September 5, 2025
Mpracer29, We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
I hope these tips help. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
This TV sucks
on September 5, 2025
Posted by: Doglover
[This review was collected as part of a promotion.] Picture is okay but has variations in the picture along the top, almost a cloud effect. Poor set up; few apps preloaded; closed captioning requires advance degree to get to work with local channels; remote is difficult to use. If it wasn’t such a hassle to box it up we would have sent it back.
Value
1
Response from Samsung USBy Samsung Specialist, September 5, 2025
Doglover, We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides. The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides. The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US