Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
My Samsung 8 Series Experience
on September 25, 2025
Posted by: TaurielXY
[This review was collected as part of a promotion.] It's great TV. It's my first Samsung Smart TV and I'm impressed. I'm always excited to come now and get on it. The sound definition and the visual quality- for a first- it is more than expected.
The only downside is how sometimes it'll seem to lag behind on functions- as if it were struggling to process the instructions from the remote.
By the way, durable remote! And very smart!!
The only downside is how sometimes it'll seem to lag behind on functions- as if it were struggling to process the instructions from the remote.
By the way, durable remote! And very smart!!
Cannot wait for upgrade to the latest versions.
Thank you and well done Samsung!
Thank you and well done Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Picture image
on September 23, 2025
Posted by: SimplyKfor2
[This review was collected as part of a promotion.] I love the TV my only issue is that the picture shows very dark and it's hard to see night time images
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Crystal UHD TV
on September 23, 2025
Posted by: Andrew
[This review was collected as part of a promotion.] The Samsung Crystal UHD TV is excellent and I'm very satisfied with this product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good tv, occasionally screen needs reset
on September 23, 2025
Posted by: Bigdaddy4740
[This review was collected as part of a promotion.] Use daily for family enjoyment. Either streaming movies and shows or gaming
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Needs work
on September 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Picture is fine, but network connection is always slow. Slow responsiveness to remote commands. Slow when navigating through menu options. Loses network connection easily.
Value
3
Response from Samsung USBy Samsung Advisor, September 23, 2025
Hi Mckinleybass, We appreciate your feedback regarding response time. For optimal performance, please ensure your U8000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
The view is amazing I can easily set up my person
on September 22, 2025
Posted by: Starrblazin
[This review was collected as part of a promotion.] Streaming TV shows sometimes I order right from the TV but the most amazing thing is I can add on whatever device I want to play something off it a wonderful TV for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
4k tv gameroom
on September 21, 2025
Posted by: CaptWill
[This review was collected as part of a promotion.] I'm still learning all the apps and how to use this tv! So far my gaming is excellent and picture is unbelievable. Crystal clear! Set up was tricky but didn't take too long! I am going to purchase a larger Samsung for my living room very soon. This one stays in my game room!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love, love my new TV
on September 20, 2025
Posted by: Treeetop60
[This review was collected as part of a promotion.] This is my 3rd Samsung TV. It replaced my first one, it was a 46 inch. My new TV is 55 inch. Love the bigger picture, color quality. The ease of use. I do also have a tablet and phone that are Samsung. I am a fan of Samsung for life!
Value
5
Written by a customer while visiting Samsung US