Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
3
Sound fault and picture bug
on October 12, 2025
Posted by: Chain70
from Illinois
The picture and general operation is good, but there is a slight delay in the sound so that lip movements are annoyingly just out of sync. This is for both antenna and wi-fi content. There is an adjustment for sound delay, but it only works for HDMI input.
My TV also has an intermittent picture fault which makes the picture unviewable. I have found that unplugging and replugging the set resets the picture. Can't be fixed permanently so they offered me a cost adjustment. Hard to live with if it is frequent.
My TV also has an intermittent picture fault which makes the picture unviewable. I have found that unplugging and replugging the set resets the picture. Can't be fixed permanently so they offered me a cost adjustment. Hard to live with if it is frequent.
Features
5
Performance
2
Design
5
Value
5
Response from Samsung USBy Samsung Brand Ambassador, October 13, 2025
Chain70,
Thank you for your feedback on the lip sync issues you're experiencing with your Samsung U8000F TV. This may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Thank you for your feedback on the lip sync issues you're experiencing with your Samsung U8000F TV. This may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best tv I've seen in my life
on October 12, 2025
Posted by: Jb2100
[This review was collected as part of a promotion.] I use this tv to watch movies play video games and is the best tv to do those things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest first TV I've owned.
on October 11, 2025
Posted by: BoxLunch
[This review was collected as part of a promotion.] Quality is crisp, coloring is great, and audio is the best I've heard.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on October 11, 2025
Posted by: nfrm309
[This review was collected as part of a promotion.] use it for gaming it is really good works good with the features really great quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mysamsungtv
on October 10, 2025
Posted by: MySamsungTv
[This review was collected as part of a promotion.] I use my tv for the apps that it comes with to streaming and gaming. I love Samsung. All of my televisions in my home are Samsung even my phone. Samsung fan for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Tons of features, a little hard to learn to use
on October 8, 2025
Posted by: Markc33
[This review was collected as part of a promotion.] I have two of these TVs. One i use for a computer monitor and one I my bedroom for streaming. The user hub is a bit confusing, I think it could be more user friendly. It took a while, but I am getting it.
I have found one app that has difficulty running on my TV. It's a local news app that usually has difficulty starting the stream of my local stations. I have reported it to Samsung, and heard back today. They are glad i brought to their attention.
My office one, the computer monitor one, i also use for It's Smartthings hub, and that has worked perfectly. I've been able to buy equipment from several different makers and get them all to work together. Im learning now to automate my home. I never would have realized what I was missing without this TV.
IT'S A GREAT TV WITH A BEAUTIFUL PICTURE AND THE RIGHT PRICE. I'M VERY HAPPY WITH IT AND WOULD definitely.Recommend it to anyone looking for a television.
I bought a less expensive model of the t v and it doesn't have the art or some of the other options. That's a decision I am regretting now.
I have found one app that has difficulty running on my TV. It's a local news app that usually has difficulty starting the stream of my local stations. I have reported it to Samsung, and heard back today. They are glad i brought to their attention.
My office one, the computer monitor one, i also use for It's Smartthings hub, and that has worked perfectly. I've been able to buy equipment from several different makers and get them all to work together. Im learning now to automate my home. I never would have realized what I was missing without this TV.
IT'S A GREAT TV WITH A BEAUTIFUL PICTURE AND THE RIGHT PRICE. I'M VERY HAPPY WITH IT AND WOULD definitely.Recommend it to anyone looking for a television.
I bought a less expensive model of the t v and it doesn't have the art or some of the other options. That's a decision I am regretting now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This products picture quality is amazing.
on October 8, 2025
Posted by: Love1samsung
[This review was collected as part of a promotion.] I use my Samsung everyday to stream play and spend some movie nights with the kids.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful TV
on October 7, 2025
Posted by: Singleton
[This review was collected as part of a promotion.] This TV has been the best TV i have bought. I was worried about the size being too big and fragile but its taken soft balls thrown at it by kids and its.still perfect. The speed, color, sound and everything works great! I couldn't be happier.
Value
5
Written by a customer while visiting Samsung US