Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5 out of 5
4.5
(2,898 Reviews)
Open Ratings Snapshot
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product. 
(
1,324 out of 1,475
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5 out of 5
5
Great picture
on October 13, 2025
Posted by: Mrgigabyte
[This review was collected as part of a promotion.] Loving my new TV alsome picture enjing having a large TV screen would buy again
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing tv
on October 13, 2025
Posted by: TVLover
[This review was collected as part of a promotion.] It has an amazing screen and capabilities including Bluetooth
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
TV has super clear image and easy to use
on October 13, 2025
Posted by: Akapacman
[This review was collected as part of a promotion.] This TV is a one two punch knockout especially if you have a samsung galaxy! Samsung made this TV with the we end user in mind. Once I turned it on smarthings did the rest. The sound and picture is crystal clear. For the price of this TV it is a win and trust me you deserve a win.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great new Television
on October 13, 2025
Posted by: Porschesmom
[This review was collected as part of a promotion.] I am very happy with new television
I am so glad I chose SAMSUNG the size the view everything is so nice.
The clear view is what really is nice
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features are extraordinarily simply incredible
on October 13, 2025
Posted by: Thickpython
[This review was collected as part of a promotion.] I’m not a gamer but this tv would definitely be the one to purchase. I enjoy watching this movies and sports. The colors are bright and brilliant without a blur. 4k viewing is bar none the best I’ve seen even with units much greater in price. I feel as if I will years of solid viewing from this unit without ant concerns. The slim look of the border makes it effortless to view that is not distracting to the viewer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Clear picture
on October 13, 2025
Posted by: Lovetv
[This review was collected as part of a promotion.] I have had my Samsung Smart TV for several years and this is one of a few I have owned. I keep getting a larger screen and hope to upgrade soon.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
this product is difficult to use
on October 13, 2025
Posted by: Smiley
[This review was collected as part of a promotion.] this tv is used for normal tv viewing this tv is extremely difficult to use .there are no easily handy instructions,. the user interface is difficult to use. i cannot use the tv features because there are no easy to access instructions . no easy access to how to use tv features
Value
2 out of 5
2
Response from Samsung USBy Samsung Advisor, October 13, 2025
Hi Smiley,

Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.

The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.

Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.

If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect picture
on October 13, 2025
Posted by: TechGod
[This review was collected as part of a promotion.] I love the picture quality and refresh rate when gaming and streaming movies.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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