Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
the best tv
on October 14, 2025
Posted by: allamericaboy
[This review was collected as part of a promotion.] i use this for streaming the best tv on the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The HDMI on this 58 inch tv didn't work
on October 14, 2025
Posted by: Irisvelaz
[This review was collected as part of a promotion.] I use my samsung tv for gaming stresming and regular uses but y his model 58 inch tv the HDMI none of them work on it .
Value
2
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
Irisvelaz,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound, clear picture. Some choppy video
on October 14, 2025
Posted by: DavnTif
[This review was collected as part of a promotion.] We upgraded from a 43” to this 50”, and use this TV primarily for streaming shows. One reason we chose it was because the sound is good enough that we don’t have to buy a sound bar. The picture is clear and bright. However, when streaming we’ve had some issues with the video glitching/being choppy - with multiple streaming services. This did not happen with our old 43”, and we used the same native Samsung user interface for both.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has great picture quality and sound
on October 14, 2025
Posted by: Bestshopper
[This review was collected as part of a promotion.] We use in our family room for movies and our favorite shows.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on October 14, 2025
Posted by: Geebs1014
[This review was collected as part of a promotion.] Great Value especially for how bright and clear the picture is
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Poor color quality
on October 14, 2025
Posted by: VirginiaViewer
[This review was collected as part of a promotion.] Use tv for sports, movies and typical entertainment.
Color vividness is not nearly as good as my 11 year old curved 65” Samsung!
Value
3
Response from Samsung USBy Samsung Advisor, October 14, 2025
Hi VirginiaViewer,
Thank you for sharing your thoughts on the picture quality of Samsung’s U8000F TV. If the image doesn’t look quite right to you, there are several adjustments that can help optimize performance for your space and preferences.
First, make sure your TV is up to date. Firmware updates often include picture quality enhancements. To check for the latest version, go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Next, explore available Picture Modes under: Settings > All Settings > Picture > Picture Mode
Each mode is tailored to a different viewing style:
• Standard – Balanced settings for everyday use
• Dynamic – Brighter and sharper for brightly lit rooms
• Movie – Softer tones ideal for low-light viewing
• Eco – Reduces power consumption by adjusting brightness
• Filmmaker Mode – Preserves the creator’s original color, contrast, and motion settings
You can also customize the image further under: Settings > All Settings > Picture > Expert Settings, where you’ll find detailed controls for Brightness & Contrast, Color & Tint, Sharpness, and more.
If you’d like help fine-tuning your display or exploring these settings, please call Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week, or visit the ‘Support’ section on our website to LiveChat with an agent.
~ Samsung Advisor
Thank you for sharing your thoughts on the picture quality of Samsung’s U8000F TV. If the image doesn’t look quite right to you, there are several adjustments that can help optimize performance for your space and preferences.
First, make sure your TV is up to date. Firmware updates often include picture quality enhancements. To check for the latest version, go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Next, explore available Picture Modes under: Settings > All Settings > Picture > Picture Mode
Each mode is tailored to a different viewing style:
• Standard – Balanced settings for everyday use
• Dynamic – Brighter and sharper for brightly lit rooms
• Movie – Softer tones ideal for low-light viewing
• Eco – Reduces power consumption by adjusting brightness
• Filmmaker Mode – Preserves the creator’s original color, contrast, and motion settings
You can also customize the image further under: Settings > All Settings > Picture > Expert Settings, where you’ll find detailed controls for Brightness & Contrast, Color & Tint, Sharpness, and more.
If you’d like help fine-tuning your display or exploring these settings, please call Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week, or visit the ‘Support’ section on our website to LiveChat with an agent.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product. Highly recommended!
on October 14, 2025
Posted by: Happy2basamsungowner
[This review was collected as part of a promotion.] These products were a welcome replacement for my home entertainment. Everything advertised and more. Looking forward to many more years of enjoyment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it because it has Samsung plus.
on October 14, 2025
Posted by: Beth7153
[This review was collected as part of a promotion.] I like it because it has Samsung plus. The picture is really nice.
Value
5
Written by a customer while visiting Samsung US