Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
2
Meh
on November 4, 2025
Posted by: Cass
from Washington state
To be honest I was so excited when buying this tv it worked fantastic until it didn’t anymore… the entire screen went black just stopped working for no reason. Got it fixed by Samsung and now it’s like I’ve had the tv for ten years it’s very slow not like how it was when I first got the tv. It doesn’t respond right away to my Bluetooth speaker anymore, it also no longer responds when I turn my console on, I used to be able to turn on my ps5 while the tv is off and the tv would turn on and open the ps5 right away on the screen and it no longer does that. Just all in all I’m highly disappointed and kinda wish I never got a new tv to begin with 🤷🏻♀️
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy Samsung Advisor, November 5, 2025
Hi Cass,
Thank you for your feedback. For optimal performance, please ensure your U8000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update.
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.
If you continue to have issues, please give us a call so we can further assist you. You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.
~Samsung Advisor
Thank you for your feedback. For optimal performance, please ensure your U8000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update.
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.
If you continue to have issues, please give us a call so we can further assist you. You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade
on November 3, 2025
Posted by: Yeshsh
[This review was collected as part of a promotion.] Honestly I've had this tv for a while now and I am still happy about my purchase the quality is so much better than my previous tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good smart tv
on November 3, 2025
Posted by: Bedroom
[This review was collected as part of a promotion.] Easy to use and great picure. I would recommend this tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on November 2, 2025
Posted by: Corrie
[This review was collected as part of a promotion.] Love the clean picture no trouble watching in daytime
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
"Crystal" Clear Image! Worth the price!
on November 2, 2025
Posted by: Xenahort
[This review was collected as part of a promotion.] The Image is spectacular and so clear and detailed. Never had a better TV then this! It is a little pricey but honestly with how great it is I'd say its worth the splurge! Can always try ans wait for a better deal to come up during the holidays but might risk having to search around for one cause im sure there gonna fly off the shelves and be bought out online! Lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great picture and look
on October 31, 2025
Posted by: TruckerMadness
[This review was collected as part of a promotion.] The picture is crystal clear and I love the interface of the home screen and ease of use. I thoroughly enjoy being able to search for movies through the tv and choose the service that it streams on (not always accurate). I love the companionship with your other Samsung devices and using smart things and being notified when the the washer and dryer have completed their cycle. This tv was a test tv for me and has made me choose to start purchasing samsung this over the brand I've used for years.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Tvgood happy
on October 31, 2025
Posted by: Melissa222
[This review was collected as part of a promotion.] This product has great features. Also great color size us good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 31, 2025
Posted by: Crystal
[This review was collected as part of a promotion.] Love the features on the TV. Simple to set up. Quality of the image is great no issues. Sound is great as well.
Value
5
Written by a customer while visiting Samsung US