Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5 out of 5
4.5
(2,898 Reviews)
Open Ratings Snapshot
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product. 
(
1,324 out of 1,475
)
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Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5 out of 5
5
Great picture awesome apps
on November 7, 2025
Posted by: Love2shopSamsungs
[This review was collected as part of a promotion.] The best sound great view cool apps .coooooooooooollll Tv ever
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Picture and Sound Quality
on November 7, 2025
Posted by: Samsung4ever
[This review was collected as part of a promotion.] This Tv has incredible graphics and awesome sound I usually go with cheaper options when buying tv's but this is so good for it's price that I can't imagine another TV for same quality and price. I mostly used for gaming but once in a while I like to watch movies or series and the picture quality and sound effects are so good definitely would recommend to anyone else trying to buy a tv
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the quality of the TV
on November 6, 2025
Posted by: EbonyTV
[This review was collected as part of a promotion.] The pictures are awesome I like the fact that it's thin beautiful crystal you can see everything the options are immaculate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features!
on November 6, 2025
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I own 2 Samsung TVs & they are both great products that offer excellent viewing & sound features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great TV but missing an important feature
on November 6, 2025
Posted by: ThomasG
[This review was collected as part of a promotion.] The new tv is great and is working well but I purchased it intending to be able to do PIP while I work. Sadly, this model is lacking this feature. I love samsung tv’s but this is a disappointment.
Value
3 out of 5
3
Response from Samsung USBy Samsung Advisor, November 6, 2025
Hi ThomasG,

Thank you for your feedback. If Multi-View is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.

Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.

~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
TV performance is fine. Other aspects are not
on November 5, 2025
Posted by: Obliviously2
[This review was collected as part of a promotion.] I’m satisfied with the performance value for the dollar, however there are two main issues for me.
1. How do I change input sources? I have found 3 or 4 different methods including AI and all appear to be a workaround for something that should be obvious.
2. How do I download a new app and where would it appear if I could figure out how to do it? Again, I have tried several approaches suggested by AI (including resetting to factory default) and nothing has worked.
If there are obvious solutions to these issues I would love to know. Perhaps I’m just not looking in the right places.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LOVE THIS TELEVISION
on November 5, 2025
Posted by: jmdf218
[This review was collected as part of a promotion.] I love this TV - shows well, has lots of Apps and easy to navigate - can move apps around for access quickly - Highly recommended
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great picture
on November 5, 2025
Posted by: 4games
[This review was collected as part of a promotion.] Movies on this thing are amazing.Video games are out of this world
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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