Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5 out of 5
4.5
(2,898 Reviews)
Open Ratings Snapshot
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product. 
(
1,324 out of 1,475
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
1 out of 5
1
Terrible HDMI set up
on November 22, 2025
Posted by: Michi
Hdmi ports are out of the back of the TV and not sideways like every other television, deeming them unusable when mounted. We have multiple gaming systems and only one usable port. My fault for not checking before buying, I guess, but very poor design.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Samsung Advisor, November 24, 2025
Hi Michi,

We appreciate your feedback on the design of the U8000F TV. Please know your opinion is important to us and will be shared with our internal teams.

If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info

~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Bang for the buck
on November 21, 2025
Posted by: SinfulGenius
[This review was collected as part of a promotion.] Want great picture quality but don't wanna pay exorbitant prices, then this tv is for you. I wa skeptical about the tv but decided to give it a shot and I was impressed. Great picture quality. The speakers aren't the best but paired with a soundbar really helps the tv shine
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is more than i expected
on November 21, 2025
Posted by: Blessed2shop
[This review was collected as part of a promotion.] This model is impressively easy to use and can also work without a cable package. I love the Samsung hub, the games , live tv, and endless amounts of downloadable apps and content. All I needed was to have WiFi service. Price was really affordable for its size and brand. The awesome colors and clean and clear picture is impeccable.
I must say, I’d buy this product again if needed to. I highly recommend this product to my friends and family, who were also impressed by the size ,price, and quality of this product. Definitely worth the purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great UX improvement
on November 21, 2025
Posted by: BruceLeeTV
[This review was collected as part of a promotion.] The sleek remote is easy to use.
Smart Thing App based remote is also convenient.
Wished for a slightly better picture quality, but for the price point, still worth it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
TV review today
on November 20, 2025
Posted by: Prettyricky
[This review was collected as part of a promotion.] The display is spectacular. It has everything I'm looking for.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellence
on November 20, 2025
Posted by: ravidi557
[This review was collected as part of a promotion.] This product is one of the best, very easy to use and with great features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great picture!
on November 20, 2025
Posted by: YukonJack
[This review was collected as part of a promotion.] Excellent build quality, good sound from sets speakers
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung television
on November 20, 2025
Posted by: Balphus
[This review was collected as part of a promotion.] This TV is nice, with no problems, and I usually buy Samsung products because they are good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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